Tgi Fridays - Amherst

Slow service. Cleanliness subpar. Watched waitress blow nose then proceeded to make drinks. Won't be returning.

WORST EXPERIENCE EVER we were in town on vacation and stopped for food around 1PM. We love the one back home so thought we couldn't go wrong. WE WENT VERY WRONG. First issue TABLE AND CHAIRS STICKY then we were given a fermented drink when we ordered our nearly $30 appetizer- no big deal. We swap it out and the next drink is worse. Appetizer took almost an hour to come. We weren't given spoons and forks OR EVEN PLATES. Another hour and 45 minutes passed before our food came. We hunted down our own silverware and had to beg them to hurry and bring our food. They messed up my husbands order, never brought out our sides and I can't forget, wrong dipping sauces with our app. When all was said and done 3 hours had passed and when we finally got our check we had been charged for all the rotten drinks. No apology. No asking where they could improve. We were so kind and patient. I never in all of my life felt so disrespected. I am the type to really leave a waitress or waiter a blessing. For the first time in all of my life I did not leave a tip. The entire experience was awful awful awful. I have never experienced worse. Period

I ordered take out today. It was not ready at the scheduled time. My Nashville Hot Chicken sandwich was completely raw. The chicken was pink and transluscent when I bit into it. I ended up not eating my dinner and I hope I don't get sick from raw chicken.

I ordered take out today. It was not ready at the scheduled time. My Nashville Hot Chicken sandwich was completely raw. The chicken was pink and transluscent when I bit into it. I ended up not eating my dinner and I hope I don't get sick from raw chicken.

Food was decent, server/bartender was not bad. Table we sat at was dirty. The pendant light over the table had built up dust and cobwebs on it. Condiment containers were kinda nasty. And the men's room had snots stuck to the wall.