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Contribute Feedback What Jay Stack likes about Five Guys:
Just picked a lunch order during the busiest time I have ever seen there. The lady who was the owner or manager could have been teaching a class on customer service and the crew that was working with her were like soldiers driving the charge through the rush. Complete example of 'never let them see you sweat ' on display! After working in customer service for 25 plus years I was in awe! Great job and great food! View all feedback.
Delicious!!! Love that you can get as many toppings as you like! The french fries are delicious too. Plenty for 3 people in a regular sized fry.
Update: next time I let know the manager about the mistake corrected it as their guest. Good customer care! I ordered via phone a 2 littel burgers yesterday. The woman asked back cheesburger? No, simple littel burgers no cheese. I asked for lettuce tomato onions, mushrooms, ketchup mayo. Giess what? Additional pickles where in the burger which I hate, even not on the order bill. Good burgers but this attitude sad to experience at a take away.
I love my cheat days at Five Guys! Got a milkshake on my last visit. Yum! I was surprised when I looked at the menu for the milkshake add -ins! Customize the you want, with bacon as one of the options! Yep, bacon! I did not get the bacon, got the Oreo! YUM!!
Each and every time we visit a Five Guys the experience is spot on. They have fast and friendly service, always ask if we want anything extra.
Just picked a lunch order during the busiest time I have ever seen there. The lady who was the owner or manager could have been teaching a class on customer service and the crew that was working with her were like soldiers driving the charge through the rush. Complete example of 'never let them see you sweat ' on display! After working in customer service for 25 plus years I was in awe! Great job and great food!