Church's Chicken - Amarillo

I ordered my usual dish, expecting it to be fresh, but unfortunately, they served me bad mac n cheese. It's important to check your food before bringing it back to your family.

Can we dine in the upstairs area or dining room? The drive-thru line was consistently long, causing a wait.

I worked my way up to district manager at a Church's Chicken in Tennessee, so I am familiar with the quality they can achieve. Unfortunately, this particular store always falls short. The chicken we ordered was served at room temperature and the crust was torn up, leading to greasy and dry chicken. I am disappointed because I keep hoping for improvement. One positive aspect was that the young lady working there made us fresh fried okra.

Worst experience ever. Paid $20 for 2 meals and he gave us drinks with only ice and said they don’t do refills, if you’re lazy just say that!

A #1/with drink and 2nd order was a chicken breast with a jalapeno and a drink and a biscuit 3rd order was a small drink for $22. Flies everywhere, bathrooms were disgusting, no soap to wash your hands and to top it off the employee who was in there before us didn't flush and probably didn't wash her hands because of no soap in dispenser also one of the employees that was sweeping everything into the kitchen was using language that you shouldn't use in front of customers.... To say the least we will NEVER be back again! We had to stop because the driver is diabetic and needed something because he was feeling woozy from sugar dropping.