Firehouse Subs Alvin Crossing

This place may take a little while to prepare a fantastic sandwich, but the staff always engages me in great conversation during my visits. The wait is definitely worth it for the delicious sandwich.

I didn’t request an extra pickle, but I got one anyway. I asked for extra grilled toppings and received none. The chip selection was limited, with all types available but many options empty. And out of six drink choices, several were unavailable. Is this place managed by someone who doesn’t care? They’ve read and responded to some reviews, but their apologies are ineffective; clearly, the franchise owner is uninterested in addressing these issues. I filled out the company survey and reached out for assistance, but it was all in vain. The manager seems incapable of anticipating and resolving problems on the spot. The issues I encountered weren’t just simple oversights; they indicate a deeper systemic problem.

The service was excellent, and I was treated with respect. I came specifically to try a certain sandwich made with a particular meat, but they also offered a variety of other meats and cheeses. My backup option was wonderful as well.

I visited Firehouse Subs for the first time, and I was impressed by the variety of flavors and options on the menu. I tried the Brisket BBQ Sub, and it was delicious. The service was friendly and quick, making for a great experience. The quality of the bread and ingredients was outstanding. I’m really glad to have found a new sandwich spot to replace my usual sub chain. I think I’ve found my new go-to!

I can't recommend this place enough! I've tried subs from several stores before, but this one consistently makes the best subs!