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Contribute Feedback What User likes about Las Fuentes Alsip:
I absolutely love this restaurant! The authentic Mexican food is incredibly delicious! The staff is very attentive and provides excellent service. I can't wait to return and sample more dishes from the menu! View all feedback.
What Omar Marts doesn't like about Las Fuentes Alsip:
The server automatically added a gratuity to my bill, even though it was just the two of us. There was no notice indicating this would happen. The service wasn’t good enough to justify the automatic tip. In fact, she would have received a larger tip if she hadn’t done that, as I work in the industry and typically tip over 20% on the total before tax. Unfortunately, this was a major miss. Service: Dine-in. View all feedback.
The rest of our food arrived, and it was delicious. Toward the end of our meal, the server checked in to see if everything was okay. I mentioned I didn't like the two dishes that were brought out earlier, and before I could say more, he told me I'd need to speak to the manager. I agreed but pointed out that I hardly touched them. When the manager came to our table, she made a big fuss over my comment. She responded unprofessionally, saying there was nothing they could do. She even said that I shouldn't order things I've never tasted and then expect a refund if I didn't like them. However, I had clearly stated that it was fine to charge me for the dishes—I simply wanted to know if I could swap them for a taco. The whole situation felt very unprofessional, and though I was frustrated, I kept my composure for my daughter's sake. This experience showed me a lack of consideration for customers. While the food was good, the management's response was disappointing, and I won’t be returning.
The server automatically added a gratuity to my bill, even though it was just the two of us. There was no notice indicating this would happen. The service wasn’t good enough to justify the automatic tip. In fact, she would have received a larger tip if she hadn’t done that, as I work in the industry and typically tip over 20% on the total before tax. Unfortunately, this was a major miss. Service: Dine-in.
**Parking:** There are plenty of parking spaces available, and I have my preferences. **Service:** Dine-in. **Meal Type:** Dinner. **Price per person:** $20–30. **Food:** 4/5 **Service:** 5/5 **Atmosphere:** 5/5 **Recommended dishes:** Chips and Salsa. **Parking:** Ample parking is available. **Parking Options:** Free parking lot.
I ordered the steak fajitas, but they arrived on a regular plate instead of a hot plate. The onions and peppers were cold, and the steak was also cold and tough, almost rubbery. The rice and refried beans lacked flavor and were quite bland. I was very disappointed.
Parking: Was easy Wheelchair accessibility: No stairs Service: Dine in Meal type: Dinner Price per person: $20–30 Recommended dishes: Chips and Salsa Parking space Plenty of parking Parking options Free parking lot
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