Domino's Pizza - Allentown

I went to a pizza place and noticed that the employees were not wearing gloves. When I mentioned it to one of them, he said it wasn't a rule. I told him they should at least wash their hands since they were handling money. Another customer agreed with me as they saw the employees preparing an order right after taking cash from me without washing their hands. One of the employees was even talking on top of the pizza they were making. I was so upset that I left and told them to forget about my order. The other customer did the same. I returned later for a refund and the manager, who was processing my refund around 3:50 pm on 9/13/22, made a comment about going to other restaurants. I and my daughter love pizza, but after this terrible experience, I will think twice before buying from there again. The customer service and hygiene at this place are very poor. They are at risk of losing many customers because I doubt people will want to spend their money in such a place.

I ordered a pizza from Domino's Pizza located at 2 E. Susquehanna St. in Allentown, PA 18103 and was extremely disappointed with my experience. The Night Manager appeared to be multitasking by making pizzas and handling cash at the same time without washing her hands in between. She even touched her hair multiple times before proceeding to make pizzas. When I called the store to inform a manager about the unsanitary practices I witnessed, the employee who answered the phone claimed to be a manager and questioned why I wanted to speak with one. I will no longer be dining at this establishment and would give Domino's Pizza zero stars if possible. The lack of hygiene among your staff members is concerning and could potentially lead to someone falling ill. Please address this issue promptly. Signed, a very unhappy customer.

I phoned in an order for a large Deep Dish Meat Lovers pizza, but was told that they only come in medium. I agreed to two medium pizzas instead, but when I received my order, I got two cheese medium pizzas instead. When I called to correct the mistake, the employee treated me as if I was trying to scam them for free pizza. I just wanted what I had originally ordered. The replacement pizzas I received were sloppy and undercooked, they were soggy and unappetizing. I was so unhappy with the order that I ended up throwing them in the trash. I wasted $25 on this disappointing experience and will not be ordering from this restaurant again. #poorservice

They never respond and the service is extremely slow. I believe this restaurant should be closed down immediately.

Got the order wrong even when placed online. And won’t pick up the phone when calling back