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Contribute Feedback What Gina Irvine likes about Cold Stone Creamery:
We're visitng from up north and don't have Cold Stones up there so when we're near we always stop- this was one of the only good experiences we had on our stay- the service was great despite the long line and the ice cream was perfect. Thanks for being the best service we got down here, seems to be rare. View all feedback.
What charles segouin garcia doesn't like about Cold Stone Creamery:
Don't order anything from the girl named Taylor with glasses. She cuts all the portions in half. Forgets half of the stuff even after you tell her two or three times. She is so slow it took 20 minutes to make 3 ice cream. Then forget to make it right after being told 3 times how to. Then got mad because I said forget it.I just will pay for the 2 we had and forget the 3 one . View all feedback.
I dont know why I keep coming here, convenience of location I guess. Online ordering sucks. The past 4 times they didn't start making them until I came to pick them up. Today, and a previous time I have items missing ? I thought placing orders ahead of time would help with time management and accuracy. I understand hiccups occasionally but every visit?UPDATE. Placed an order for cupcakes (already made) 4 hours ahead of time for a friend's birthday. Was givin ice cream sandwiches.
The wait was horrible like 30 min and it was 5 employees there I think the manager was named Lillian and instead of helping a customer to getting everybody out it was one employee basically working and then the Mrg helped a little. Ice cream is one of those things you shouldn't have to wait 30 minutes for especially when it's five employees working and the other 3 are basically doing nothing.
Requested Banana ice cream with snickers and caramel sauce. Young lady did not chop up the snickers. She just put It in my cup. Since I have braces I couldn’t even chew it. She appeared upset. Not sure why but all other employees were extremely kind and bubbly as they assisted their guest. Not this young lady. Probably won’t be going back. I cannot pay for bad ice cream and horrible service!
Love cold Stone-Everything is the best I get, along with my command for the grandchildren.
Google explained closed at 10. he was there at 9:02 and refused the service. update their business.
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