Starbucks - Allen

I usually go to Twin Creeks Starbucks. The service there is awesome.On average I spend 30 to 50 a day on Starbucks. I have gold cards for myself, my elderly mom and my two teenagers. However they ran out of my tea due to a shortage so for 1 week I have been going to Krogers Starbucks which benefited great;y by me going because I spend a ton of money in the store. Anyhow I purchased my tea and I always go back for a refill. I asked her if I could get my refill or did I have to wait. She was very ugly and treated me like I was trying to get a free drink. She even said, Didnt I give you a free tea the other day? ' If your a VIP on the Starbucks app and you can order a premium drink then you can get a refill in the same visit. The store rings it up as a refill and the app (not the store) takes it off. Im not sure why the manager was so ugly about it but she seemed to think I just wanted free drinks. To treat a good paying customer like they are trying to be deceptive is a bad business practice!

My favorite hot drink is the honey citrus mint tea. My favorite drink is the pink drink.

I'm a new Starbucks converter, but I'm leaving right now. Every business I was in was excellent when it comes to kindness and customer service, except this. Do you want to be the only one standing at the counter and still being ignored? Go! Do you want super slow service because the staff is too busy chatting with each other? This is definitely the place where you want to meet. Do you want to repeat your order again to you, but still completely wronged and left sitting on the counter while you keep waiting? I think you'll see where I'm going. Yes, they offered me to drink again, but they had wasted enough time and I got a refund. I will never return to this place. It is not representative of the brand at all.

I got food poisoning after consuming spoiled milk from this restaurant twice.

The service was great, but I've noticed that the Wi-Fi has changed. It's quite slow now.