Sonic Drive-in - Allen

This sonic will take 30 minutes plus for an order of two drinks. Every time i've done a mobile order i've noticed that it will say someone is on the way, it will disappear and about 30 minutes later someone will bring it. I'm assuming they click this button so early to act like their wait times are much shorter. You can see everyone confused as to where to bring the food since they have made this a normal practice. Unfortunately since the wait times are just so long at this location i would recommend driving the extra 4 minutes to the location on main.

The service is the worst every visit. Last week we stopped after a football match. They forgot my fries that went with combo menus and the hamburger was cold. This week 9/3/22 I ordered 3 shakes, it took 10 minutes to make and they were very sloppy. Darrick Thompson

Literally was not expecting much, went for Happy Hour and decided I was hungry. Got my usual mozzarella sticks and expected not to have enough sauce and medium heated stix. I was soooooo wrong. Not only is this the first sonic I've been to that gave me enough sauce but the first time I almost burnt my mouth with the cheese!!!! The best mozzarella sticks I've ever had from sonic

Half the time I don't get the flavor I order for my drink. I often go to the stall and wait more than 10 minutes and leave without ordering. Sometimes I go to the stall and they ask me to go to the drive through. Sometimes I go to the drive through and they ask me to go to a stall. Overall very inconsistent

I am a long time Sonic customer, but it was my first and last time at this Sonic location as they totally butchered my order. I ordered 3 hamburgers with no cheese, no pickles, no mayo, but with mustard added. When I got home, not only did I find that all the hamburgers had cheese, but they were missing tomatoes and ketchup. The hamburgers did have mustard, but there was 3x as much mustard as normal. I ate one of the hamburgers, but it was so unpalatable that I threw the remaining two in the trash in disgust! Truly, my worst Sonic experience ever!