Bun Papa - Alexandria

Crispy onions were so hard they were literally like rocks. Had to throw the entire order of poutine in the trash as it was inedible because of it. Bizarre.

Overall, my experience at Bun Papa was okay.It can be a bit confusing when you walk in. I wasn't sure where to go to retrieve my order. There was one guy working both the coffee counter and the kitchen. There were two other employees in the back, but they didn't seem to be doing anything. They didn't acknowledge any of the customers. I stood around for five minutes before the employee switching back and forth from the coffee bar to the kitchen acknowledged me. He was very nice, but he was doing everything himself.The burger was outstanding. The bun tasted good, but I don't think it was fresh. That said, it was still better than a regular bun that you'd get from a fast food restaurant and most other restaurants I've tried. My only knock against the burger was how much lettuce was on it. The lettuce made it very difficult to eat without adding any value to the burger. I'd definitely try one of their burgers again, but I'd avoid the lettuce.The poutine had a lot of potential but wasn't executed well. The fries tasted stale, the onion strings tasted stale, there was barely any gravy, and the cheese curds weren't hot. In summary, the poutine tasted old, like they had used old, stale fries that they didn't want to throw away. I just finished living across from the Canadian border for three years where poutine is a staple, so I feel like I can speak well on poutine. Poutine is supposed to be hot and fresh, and the cheese curds are supposed to be somewhat melted (or hot at a minimum). I think if they had used fresh ingredients and ensured that the dish was hot when they served it, the poutine would've been excellent. I was in the restaurant when they finished bagging my order. The only thing I can think is that they finished cooking the poutine early and let it sit before they finished my entire order.I'd definitely try one of their burgers again. I'd probably order only a burger so that I could ensure that my entire order is made at the same time and served fresh. I don't think I'd try any of their dishes with French fries again.

I tried this place on a lark with an Uber Eats promotion, and I am glad I did. I haven’t had a burger with such fresh ingredients in a very long time. Reminds me of burgers I used to get from a place in San Diego 2 decades ago that tasted like everything had been clipped from a garden moments before.I’d go on, but the best thing you can do is try it for yourself and see if my experience lines up.

Bare hands on food. In the back where the soups and other things made, no hair nets, no gloves.

I'm not a burger person but my family loves burgers!Read somewhere that they were voted best burger in nova/alexandria and it was nearby.Ordered an avocado burger which has avocado, pickled onions, cilantro and salsa....looked it!The boys ordered roadhouse burgers which had bacon, pickled onions and bbq sauce. They really liked it.Waffle fries were seasoned well and we asked for spicy ketchup which gave it a nice little kick.My son also ordered the poutine and said it was good!We also ordered chicken sandwiches which they said was good but nothing exceptional.