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Contribute Feedback What User likes about Pinocchio Pizza:
We recently ordered pizzas for dinner from Pinocchio Pizza - our first time after hearing for some time that they were good. Four pizzas and two garlic breads for $65 was good value. All the pizzas had good coverage of toppings and were well cooked - no complaints at all. When we ordered they said 20 minutes for pick-up but we ended up waiting another 20 minutes at least in the shop so it would have been good if they... View all feedback.
What User doesn't like about Pinocchio Pizza:
Used to love Pinocchio's had a bad experience with undercooked pizza awhile ago. Bought one about three months ago due to power failure. Was pleasantly surprised was nice flavoursome and cooked. Partner wanted pizza tonight. Upon pickup, one size of pizza really pale other side topping over cooked. Well base was raw (not even coloured), half topping was still cold (worry when some was prawns) and fairly inedible. Plu... View all feedback.
After relocating from Sydney to the South a few years ago, we had only ever ordered pizzas from the larger chains. We are pleased that we decided to try Pinocchio's, as they serve delicious pizzas with a generous amount of toppings (truly appetizing). Furthermore, the staff is exceptional - friendly and very accommodating.
Overall impressed with the service and how this was handled. Our order was running late, I called the store and was advised my order was on the way, we then identifed my ordered had been taken down incorrectly, the polite staff member fixed this and promptly had the correct order made and delivered to us. I think the way a business deals with a problem speakers volumes, our order was comped and the pizza was lovely, had it not been for the incorrect order/delay this would be a 5 star rating.
Ordering online is easy and pickup times are accurate. The gluten-free options are excellent, and the pizza is both fresh and delicious. However, the garlic bread could be improved as it seems to be cooked in bulk rather than made fresh with each order.
The best pizzas are always ordered from this restaurant, highly recommended and very affordable. The staff is great.
Quick ordering quick preparation, generous servings. First time trying Pinocchio's. Will be a regular