Applebee's - Feedback
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Last update : 30.04.2024
We normally don't go to Applebee's, but our waitress, Grace, went above and beyond! Definitely great service and good food.
Scott was our server tonight. He was amazing. We loved his attitude, demendor, kindness. He absolutely made out night.
Waitress was absolutely terrible, she came by our table several times without asking if we needed refills, more food as my boyfriend got the all you can eat meal.She put the bill down without asking us if we needed anything or that we were even ready for the bill.Worst experience ever! Never have had this kind of service before but it needs to be addressed.Will not be back if this is the kind of service that is being delivered by this certain waitress!
(Tip) When ordering delivery, it's better to use the Applebee's website, as DoorDash prices are higher along with additional fees. You can't go wrong with the riblets and Fiesta Lime Chicken, and the mozzarella sticks are also excellent. However, the steaks consistently arrive undercooked. I always request them well done, but they usually come out pink to rare. If you're looking for a treat, definitely try the Blondie—it's a delightful dessert made with maple butter and walnuts!
Our waitress visited our table only once. We ordered our food and drinks, but she never returned. Other staff members brought out our food, but we never received our drinks. The food was cold, and my boyfriend didn't even get what he ordered. Normally, we wouldn't ask to speak with a manager, but we did this time. The manager, who we believe was named Jessica, was polite and understanding. She handled the situation very well!
Applebee's offers a varied dining experience that draws mixed reactions. While some patrons rave about the friendly service and tasty dishes, including popular items like riblets and the Blondie dessert, others express dissatisfaction with food quality and service inconsistencies. Complaints range from undercooked steaks to cold dishes and inattentive waitstaff. Despite these concerns, many families appreciate the welcoming atmosphere and kid-friendly menu. If planning a visit, using the restaurant's website for delivery may be more cost-effective. Overall, while some diners enjoy their meals, others leave disappointed, highlighting a need for improved consistency across the board.
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