Dunkin' - Albemarle

Its getting ridiculous that every single day I'm trying to get jelly donuts from several different locations and for some reason nobody ever has any kind of jel... read more Its getting ridiculous that every single day I'm trying to get jelly donuts from several different locations and for some reason nobody ever has any kind of jelly donut at their location. Neither a regular donut nor do they have the jelly munchkins. Did dunkin donut franchise run out of jelly all together? Did yall quit making jelly donuts without informing the public. This is every single day. Before even lunch time. Albemarle location, mint Hill location.I have managed a dunkin donuts in the past at one of the concord locations and I know that each week/ day as a store manager your job is to check the forecasted sales of donuts for the week and create a list for the donut maker in the mornings to make the donuts for each day. If there is a high demand for a specific donut then you should ideally start making more of that donut daily for not only customer service and satisfaction but for profit. This is a clear problem with not just one specific location. Your stores are tarnishing the Dunkin donut brand name. It seems no matter what time of the day I decide to try to go, jelly donuts are ALWAYS out of stock. If the demand is high why aren't we making more donuts ?!Something needs to be done, this is absolutely ridiculous. My cravings for jelly donuts has caused nothing but distress and anger and its not fair. Please let me know who I can reach out to corporate wise.Maybe I need to investigate further and into all the surrounding dunkin donuts with video recording proof that every time I walk into a dunkin donuts there are never any jelly donuts. This isn't even a special or seasonal donut. This is one of the original donuts that should ALWAYS be on the shelf.It might seem ridiculous to be so upset over a donut, but it's even more ridiculous that the issue is continuing for this long and at multiple locations. I will not stop complaining and searching for an answer from someone within corporate. Not until this issue is resolved. Shame on you dunkin donuts.

The staff here are hardworking and friendly. It gets quite busy on weekends, but they always greet you with a smile. read more The staff here are hardworking and friendly. It gets quite busy on weekends, but they always greet you with a smile.

This is the worst dunkin ever employees are rude there's always a line when I go. Then there's this mgr that acts like she don't know how to run a shift u would... read more This is the worst dunkin ever employees are rude there's always a line when I go. Then there's this mgr that acts like she don't know how to run a shift u would think she was a crew member the way she acts they Def need a new management team I will never ever give my business here again just need to shut this location down there always out of doughnuts or have a few selection of doughnuts before 12 every day out of the new wraps it always something there out of when I go this don't make sense

Told them I wanted EXTRA creamcheese on my bagels everytime...always charged me extra yet gives me paper thin creams. Customer service is alright. Doors are mai... read more Told them I wanted EXTRA creamcheese on my bagels everytime...always charged me extra yet gives me paper thin creams. Customer service is alright. Doors are mainly locked, always locked 30mins before closing. Seems like they NEVER have boston kremesdonuts. Always running out, even in the morning, no sprinkles, none of their best sellers are ever available. District managerneeds to retrain all the staffs. Its sad that we have this terrible service in Albermarle.

I work at the hospital nearby. I was ordering coffee and a bagel or apple fritter at least 1-3 times a week through door dash. Almost every single time my order... read more I work at the hospital nearby. I was ordering coffee and a bagel or apple fritter at least 1-3 times a week through door dash. Almost every single time my order is either missing something or they send the wrong item! So disappointed! I love Dunkin? but Iwill be taking my money and business elsewhere! Corporate needs to get involved! If I could give no stars I would!