CK - Alameda
CK
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The staff did not check our reservation to acknowledge that we were celebrating a birthday. I have detailed my experience on Yelp. Overall, it was disappointing, and we do not plan on going back.
I have been here 4 times and each and every time the service has been terribly slow. When I am with my kids, I prefer to go to places that can get things going rather quickly. This past time, it was a leisurely dinner so we didn't have to rush. However, we were there for 2.5 hours and that is mostly because there was 1 server and it was his first day. One server called in sick and the chef was making drinks, cooking food and helping the brand new server. I realize that this could be a one off but my friend who I was with said the last time she was there, it was the same exact situation. It took forever for us to get drinks, order our food and get our food. We sat at 7 and probably ate at 8:30. The chef and new guy were very nice but some people don't have 2.5 hours to hang out. Or some people are really hungry and need to eat ASAP! 3 of the 4 of us enjoyed our meal and thought it tasted good. One didn't love hers. Overall, it's a cute place and sweet people with good food but the service needs to be stepped up big time. Like either have a bartender and 1 server or have 2 servers and have some back up plans in case someone calls in sick.
The food at CK Restaurant is delicious! We have visited 3 times and it is one of the better restaurants in Alameda. However, the service was lacking. We were disappointed that there was no cesar salad available, even though it was only 6:00 p.m. Our entree was brought out with the comment that our appetizer "was coming," but we decided to cancel it. The waiter explained that he had only been there for 4 days. The pot roast could have used some juice or light gravy, but it was still delicious and a generous portion. The other diner enjoyed their sand dabs and I loved the large scallops with fettuccine in a lemon butter sauce. I had the cippoline months ago and it was fantastic! Overall, we would recommend CK Restaurant, but they still have some work to do in providing a smooth dining experience.
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