Bojangles - Aiken
Bojangles
Description
Bojangles on Whiskey Rd stands out for its friendly service and cleanliness, earning a loyal following compared to other locations. However, patrons have faced inconsistent experiences, particularly with online orders. Long wait times and incomplete meals mar the enjoyment, as some customers report receiving fewer items than expected and errors in side sizes. While the staff members appear numerous, efficiency and attention to detail seem lacking, leading to customer frustration. To ensure a smoother experience, diners are encouraged to visit in person rather than rely on delivery services, which often result in missed items. Overall, there's a mix of praise and concern.
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Feedback
Bojangles is fantastic, but I strongly recommend visiting in person rather than ordering through DoorDash. That way, if their employees inevitably make a mistake with your order, you can just swing by the drive-thru to sort it out. Each time I’ve ordered, they consistently forget two or even three items. It's really frustrating!
The pink lemonade tastes watered down, and I ordered a sweet potato pie but received an apple pie instead. I'm very disappointed.
I ordered a 3-piece chicken meal but only got two thighs and a leg. I had asked for my mashed potatoes to be upgraded to a large, but I got a small instead. I was quite disappointed since I couldn't leave work to sort it out. I reached out to the manager, who was really nice and offered to replace my order.
We had a fantastic dining experience. The food was flavorful and served steaming hot.
Menu PDF
More information
QR-Code for the menu
