Big One - Aigle

I've called 7 times now and no one answers. If your business is closed, please put the appropriate information on your website. read more I've called 7 times now and no one answers. If your business is closed, please put the appropriate information on your website.

The sketch! We order 3 burgers at 6 p.m., waiting time 70 minutes. Okay, we're in no hurry... at 7:30 p.m., on the phone we're told that the delivery guy is lea... read more The sketch! We order 3 burgers at 6 p.m., waiting time 70 minutes. Okay, we're in no hurry... at 7:30 p.m., on the phone we're told that the delivery guy is leaving in 10 minutes. Okay... 8 p.m., after 2 hours of waiting for 3 burgers, we call to cancel our order and are very poorly received on the phone, we are told that the delivery man will be there in 5 minutes.... 25 minutes later, 2h30 later having placed an order, the poor delivery man who was not even informed of the cancellation by his colleague ! shows up at our door. Thanks to him for his business sense and his apologies, but we had already started preparing another supper. We will never recommend them again!

I ordered three burgers at 6 p.m. two hours later they are still not there. I call and they tell me it will arrive in 10 minutes. 30 minutes later still nothing... read more I ordered three burgers at 6 p.m. two hours later they are still not there. I call and they tell me it will arrive in 10 minutes. 30 minutes later still nothing. I cracked two eggs into a frying pan and made myself an omelette.

The food is very good but unfortunately the waiting time is quite long. Don't be in a hurry. Home OK but nothing more. I would go back for the food but not for... read more The food is very good but unfortunately the waiting time is quite long. Don't be in a hurry. Home OK but nothing more. I would go back for the food but not for the customer management.

Today I have the pleasure of changing my negative comment from 11 months ago from my last order to a very positive comment. My order was taken care of quickly (... read more Today I have the pleasure of changing my negative comment from 11 months ago from my last order to a very positive comment. My order was taken care of quickly (Just Eat) the man from the restaurant called me to say that the order was going to be a little delayed, but he offered me a drink for the trouble caused. I have the great pleasure of seeing that the orders are delivered carefully, the crème brûlée are also well taken care of in the packaging. The appreciation of the service, the approach to the customer and the detail, the dishes ordered were hot and good, the delivery too. I sincerely appreciate the changes and how they are proceeding today. I will highly recommend my friends, relatives and family to eat at your place. Thank you and keep it up!