Cowandilla Charcoal Chicken - Adelaide

This place is awesome. family run business with great food. have order here a few times and have never been disappointed. had chips and gravy this time. what a treat great serving of chips and heaps of gravy to cover all the chips. highly recommend to try this place.Vegetarian options: salads, roast veg and chipsParking: parking out side off street

I ordered a hot pack over the phone, made it really specific I would like crackling, verified it 3 times. A young gentleman called me to the counter to collect my order, I tapped my card he walked off. I started walking away then with a woman yelling at me 'you haven 't paid, you haven 't paid I walked back tappedbmy card again, completely embarrassed with the way she was yellng.I come home and not one bit of crackling. NOT ONE.My phone rang cowandilla charcoal chicken comes up, hangs up. I ring back Emanuel answers the phone. Apparently I cut in front of a customer, he walking off isn 't his fault as he is a minor. And they are Greeks they speak loud and yell. I 've never in all my 15 years heard Chris speak loud. I would not be going back again, I have noticed in the last few years the quality of service decline.The service is disgraceful now and you don 't get what you ordered. Also according to Emanuel, it okay he doenst know how to use the eptos machine because he 's greek they greeks can yell. Open your order up before you leave. You 've lost another long time customer, Chris.A minor as he referred to himself can 't handle an eptos machine and believes Greeks are allowed to yell. Disgraceful.24 hours later received a call from a woman at cowandilla charcoal chicken stating I had called an ordered tonight. No, I didn 't I have phone records to prove it. Obviously it 's going in one ear and out the other because I spoke to Chris this morning.

Food was OK, nothing flash. The shop could do with a clean

Used to be the best take out, best chips, best everything. Now, looks like the love has GONE !! Chips are the worse, not the same as when they first started. They burn EVERYTHING !!. Burgers are all burnt and I mean BLACK burnt to death. Potato oven bake oily and again burnt. Salads all old and wilted. Used to go there often, but gave up a long time ago. Now the Fish and chip place down the road is it for me. Fresh burgers and cooked nicely. Pity that the Chicken shop has lost interest in their customers. The food is bad. Or maybe the owner should talk to his staff. My dog refused to eat the burnt burger. What does that tell you !!

Customer: can i have my chips…staff: yepcustomer: well done and also can i get extra…staff: yepcustomer: chicken salt pleasechips were under done with 90% being soft and very under salted. potato bake was too oily for my liking and this experience is enough to make me never come back.flexible with the order when i asked to have a small bag of chips put into 2 bags as i was sharing with a work mate.end result has left me dissatisfied with my lunch break at work and 100% wouldn’t go back.roasts and veges was served to customers before me and it looked like excellent value and enticing but the above experience mentioned is enough to not bother trying it or anything else.hopefully for the regulars my experience was just a 1 off.