Sweet Frog Addison

This was likely the worst frozen yogurt I've ever had. It was incredibly watery and icy with little to no flavor. While the place appeared clean, there was an u... read more This was likely the worst frozen yogurt I've ever had. It was incredibly watery and icy with little to no flavor. While the place appeared clean, there was an unpleasant odor that reminded me of a horrible mix of Fabuloso cleaner and sewage, likely due to a severely problematic sewer out front. I couldn't finish my yogurt and even contemplated asking for a refund.

The girl who works the weekday daytime shift is absolutely amazing! She is always friendly and helpful, making every visit enjoyable. I work at a nearby dental... read more The girl who works the weekday daytime shift is absolutely amazing! She is always friendly and helpful, making every visit enjoyable. I work at a nearby dental office, and she always takes a moment to ask how my day is going. She really fosters a warm and inviting atmosphere. The yogurt is delicious, with a wide variety of options and toppings, but it's her cheerful demeanor that keeps me returning! Thank you!

I absolutely adore this restaurant! It's remarkably clean, and the staff is exceptionally friendly, always greeting us with warm smiles. The atmosphere is very... read more I absolutely adore this restaurant! It's remarkably clean, and the staff is exceptionally friendly, always greeting us with warm smiles. The atmosphere is very welcoming, creating a delightful dining experience. I also love the seasonal flavors they feature. My only wish is that they would reintroduce boba as a topping option.

Sweet frog is not what it used to be its so filthy. All the chocolates are stuck melted into the containers where they probably have not been switched and the c... read more Sweet frog is not what it used to be its so filthy. All the chocolates are stuck melted into the containers where they probably have not been switched and the cheesecake pieces were melted completely and stuck to the spoon and tasted bad. The strawberrieswere warm and even the floor was super dirty. Will never go back, i had not been in a while but definitely never going back.

The staff was incredibly rude. I've never encountered such behavior before. I went out with my family on a Sunday, feeling happy and excited to enjoy some froze... read more The staff was incredibly rude. I've never encountered such behavior before. I went out with my family on a Sunday, feeling happy and excited to enjoy some frozen yogurt, but the employee was disrespectful and unfriendly.