Subway - Addison
Subway
Description
Patrons of a local Subway have reported a mix of experiences, ranging from welcoming service to significant cleanliness issues. Some diners encountered lukewarm meals, forgotten ingredients, and unkempt tables. Dusty surfaces and disinterested staff members contributed to an overall disappointing atmosphere. However, there were bright spots; many customers praised the friendly attitudes of certain employees and the freshness of the food. While some enjoy repeat visits due to the delicious veggie options, others are deterred by inconsistent service and a lack of urgency. It remains a place worth considering, but expectations may vary.
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The waiter who served me was a bit distant. I wasn't impressed with the sandwich either, it seemed haphazardly put together.
Usually when I go, there is a lady, who is super sweet and looks happy to be there, today I went there, two young guys were in there, super bad customer service, overall bad experience with both of them, they forgot the bacon on my Chicken BACON ranch sandwich, I would come back, but the fact that I have to talk to them again makes me not want to.
My husband went to get me lunch but after my husband saw the look of the place with all the dust, tables not cleaned. Serving bar had numerous long hairs on it. And the kid didn't act as if he wanted to work there. My husband wanted to walk out but he was short on time. Just FYI we won't be suggesting this location to any of our friends or employees. This heavy set guy with glasses and long hair just didn't care and had to be told several times between the kind of bread then cheese. He would have gotten it all wrong if My husband didn't catch it. My husband would love to speak to the owner to know why this business is being allowed to run this way. What ever happened to team work and cleanliness.
There were no signs indicating that the card readers were not working for digital gift cards, so we had to pay online and place our order that way. After doing everything as per the instructions, we sat down to eat our meal, but it was only lukewarm after waiting for ten minutes.
Food was great and neatly prepared. Was in and out fairly fast but was the only customer in the store. The employees didn't seem to have a sense of urgency. They just tok their time so I feel if there was a line it'd take forever, but with that said, it was still great food that was neatly prepared.
