KFC - Acworth

Waited in drive through for 10 minutes only to be told I have to go inside to place an order. Every time I have placed an online order they say it cannot be pic... read more Waited in drive through for 10 minutes only to be told I have to go inside to place an order. Every time I have placed an online order they say it cannot be picked up from drive thru and I have to go inside only to wait another 10 minutes inside because its not ready although the app says my order is ready. This location takes the convenience out of ordering online. I decided to give this location another shot today bc I love KFC and its right next to my home and again couldnt order through drive through with only 2 customers inside so I just left. Its incredibly sad at the severe lack of customer service. Hopefully KFC corporate sees this and make swift improvements.

There is absolutely no way I will eat this restaurant again! We live in the area and have given this location multiple chances. Today I ordered a spicy chicken... read more There is absolutely no way I will eat this restaurant again! We live in the area and have given this location multiple chances. Today I ordered a spicy chicken sandwich not 10 minutes ago and got home and got half way thru eating my sandwich and found an entire BUG in my food!!!!!

My husband ordered in drive thru ,all he needed was the sides mashed potatoes read more My husband ordered in drive thru ,all he needed was the sides mashed potatoes

Food was good but the service was so so. We were asked to pull up to give fresh food time to cook and the associate bringing it to us was too busy on their phon... read more Food was good but the service was so so. We were asked to pull up to give fresh food time to cook and the associate bringing it to us was too busy on their phone to bring us our food. Watching him play on his phone as he meandered toward us was veryfrustrating as we were short on time.

I recently visited this restaurant and had a disappointing experience. I came in for the $6 box and was handed a drink with a hole in the bottom. When I pointed... read more I recently visited this restaurant and had a disappointing experience. I came in for the $6 box and was handed a drink with a hole in the bottom. When I pointed it out, the employee at the window responded with an attitude. To make matters worse, he disrespectfully poured the drink out next to my van. I was really shocked by the behavior of the staff during the day shift. Unfortunately, I won't be returning.