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Contribute FeedbackAerie Restaurant presents a mixed bag of dining experiences, often overshadowed by inconsistent service and food quality. While some guests rave about the stunning views and well-executed dishes, others report disappointing meals, slow service, and a lack of festive atmosphere during special occasions. Complaints of inadequate portion sizes and uninviting presentations are frequent, alongside frustrations regarding unclear pricing and insufficient communication about payment issues. However, many appreciate the cozy ambiance and overall consistency with their favorite dishes, suggesting a need for improvement in service training and a tighter focus on culinary execution.
Ordered the fillet, which came with asparagus, I asked waiter if I could swap out the asparagus while he was taking the order with just some carrots as I don’t care for asparagus, was told no but you can buy a separate side of carrots. Most of the other dishes came with carrots. There were four of us and we ordered everything from apps to salad. Certainly not a great experience
Pictures do not do this restaurant justice. Stunning Lake Michigan views...surrounded Worth it.
My wife and I have made it a yearly tradition to visit Traverse City and dine at Aerie. This year, I had a gift card for the Resort that I intended to use for our dinner. Everything went smoothly until it was time to pay. When I presented my gift card, I was informed that the system was undergoing an update and would be operational within the next 24 to 48 hours. As a result, I had to unexpectedly spend over $300 on our meals. I suggested to our server that it would be beneficial to inform guests at the beginning of their dining experience about any potential issues that could affect them. She agreed and mentioned that the front desk host should be responsible for communicating such information. However, the host only seated us, and all our interactions were with our server. Since she was the one handling the payment, it would have been appropriate for her to inform us about the system update.
Terrible food , everything sweeeeeet. Nice service and atmosphere. Way to expensive for what they offer.
Absolutely lovely evening experiencing Aerie at Sunset. We enjoyed desserts and drinks while watching the sun go down. It was the perfect date night for me and my husband! 10/10 recommend to all!