Baskin-robbins - Accokeek

This should be a top priority to all store not only on Baskin Robins my girl went to this location for a Sunday funday ice cream and what she got was a completely different ice cream that has “PEANUT ON IT” Which has Reese cups pieces on it she ask if this has peanuts on it just to make sure of it the lady was that was present at that time said there was no peanuts she was hesitant like she don’t know the answer if you don’t know the answer make sure to ask somebody else don’t make educational guess u put someone’s life at risk

Very rude employees. We're visiting from out of state and my daughter needed to use the restroom. The employee, who had just come out of the bathroom, stated that the restrooms weren't open yet but he reluctantly let her use it after rolling his eyes. I originally asked the employee with a headset on for the bathroom key and she ignores me. They need shut down and need to be retrained oncustomer service

They added charges to the bill 1.19 for a plain sugar cone. That (plus plain cake cones) have always come free with scoops of ice cream. We were not told of the new charge, it was not listed on the menu they just added it to the bill. When I spoke to the manager, he was rude and did not care that it is wrong to add charges without notification. Note:adding a waffle cone to ice cream is only.89 cents. This is an awful and dishonest Baskin Robbins location.

I’m wondering why this store is open. Ask for sundae, don’t have hot fudge. Ask for pint of ice cream, have no favors. Never keep the basics in stock. Then they get an attitude because you trying to make a transaction. Shameful

This franchise should take inventory daily to ensure they have a substantial amount of ice cream. I asked for three different items and they were out of each one, down to bananas for a smoothie. This was very disappointing.