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Contribute Feedback What User likes about The Oxen Grill:
We were warmly welcomed at the reception and directed to the restaurant. Once we found a table, the waitress kindly informed us that they were offering a special lunch menu, suggesting a hot drink while we looked over the menu. Our food arrived promptly, beautifully presented. The staff who served us were very friendly and cheerful. It was a delightful experience for both my wife and me to dine here. View all feedback.
What User doesn't like about The Oxen Grill:
the experience came to a bad start and never recovered! despite the online booking on the day before it became obvious, there was no table for us . we were told our booking should never have been accepted because they were full of coach parties! I wanted to wait in the bar and someone would come. 15 minutes later, no one came. I think you've got the picture now, we're eating a very average meal in the bar. View all feedback.
The experience came to a bad start and never recovered! despite the online booking on the day before it became obvious, there was no table for us . we were told our booking should never have been accepted because they were full of coach parties! I wanted to wait in the bar and someone would come. 15 minutes later, no one came. I think you've got the picture now, we're eating a very average meal in the bar.
The place was dead with only 2 other people in the restaurant, although it was the grand prix wochenende. they have grounded the food order and then forget the drink order. the manager was very apologetic saying that they have problems in the kitchen (but only 3 people in the restaurant? . I was on the morning to the breakfast at 06:50 I was on the hot food buffet, just to find there was nothing because they were not around to eat, despite breakfast from 6:30). I will not go back
There are 200 refugees from Afghanistan in this hotel that have been there for 2 years (we have said that those who have been there for 2 years have refused the local apartment as they want to live in london, near the family that have already settled there). while the refugees are not a problem because they are quiet and the children behave well, they come constantly into the restaurant for food, water, fruit and utensils etc. the children often go to the restaurant in their pyjamas when in the night. While we don't mind how it must be hard for them, especially the children if they want to go a romantic meal. (the refugees have their own dining room and supplies there). we have booked as it said, it was an award-winning restaurant and it looked nicely online, but note that their heartstrings are attracted and they watch constantly coming men and going to ask what is going on. at the end I asked a worker.
The manager daniel and the assistent joe were very attentive and delivered excellent service. eating was very nice, hot and qell presented
Excellent staff and great food. Splendid venue for Mothers day