Olive Garden - Abilene

The woman and I were not happy with the wait, but the manager let us go satisfied. our server was monitored from a distance by its supervisor who treated customer service problems and their performance gracefully. our eating had obviously in a window for a solid 20 min. the pasta was dewatered and stained. we asked for another part of pasta and it was delivered immediately. the mgr had a professional pep talk with its server and a part of our meal. cudos to the mgr. I wish I had caught his name.

Haven was so wonderfully definitiw made the experience it worth. I was back for her two times. they will definitely ask for oase if they want a great time and professional experience.

Stuff shells and shrimp was so good.garlic bread on point.sald was on point.my daughter enjoyed her spaghetti and shrimp and broccoli .I can say I loved the rum punch. I really enjoyed myself. Waitress was on point.wish I remember her name.she was awesome.

Delicious. This time I sat at the bar and Celestina took care of me, she helped me with the menu...Thanks a lot for such amazing service.Parking: Easy and safe to park outside

I’m going to say tonight my server was not patient, attentive and nor was she giving me respectable service I deserved. I didn’t feel valued As a patron. That’s my favorite part of being a server is making them leave happier than they came in. If you’re under stress team up baby we all gotta stick together. But she had just got her cut so was ignoring her tables and rolling silverware supposedly. I will specifically ask for a more experienced server next time. You have a lot to learn young padawan. As a server myself among cook and host I’ve done it all (I give the service I want in return) I know what I like and what is acceptable behavior at a restaurant this was not. The 2nd to last table you had was on their second date… that’s sad when they can’t learn of each other during a meal with adequate service. That’s all they could talk about was how the service was bad. The waitress was never there. I had to get up multiple times to find her, as did they. I will be calling in tomorrow cause this is not okay. The hosts were amazing they did what was needed and professionally. Very sweet to the elderly. Manager seemed nice as he waved hi and smiled at my 1 year old. So what I like to do is too is, according to service provided by our server, In my server code for myself, tips start at 50 and then go down, never lower than 25 dollars. Servers live on their tips however I never spend more than 80 before I put tip in, when I go out to eat and I think it’s fair. Honestly this time I wanted to give my generous tip to another server who stepped up to help with her tables as she sat in the lobby area with the hosts and was just talking. We sat there and waited and that’s what she was doing towards the end end.. I’m giving a 5 star rating cause 1 person does not make up what the Olive Garden offers. Their food is amazing, the manager I saw was nice I saw other servers busting their butts! Great restaurant overall!