Kfc - Abilene

The original recipe chicken here is the best I've had in a long time! read more The original recipe chicken here is the best I've had in a long time!

Their commercial says big ole bowl for five bucks which is horse . That is the smallest bowl I ever seen. The decision makers need to rethink their advertising... read more Their commercial says big ole bowl for five bucks which is horse . That is the smallest bowl I ever seen. The decision makers need to rethink their advertising strategy for the Mac and cheese/chicken bowls and stop baldface lying.

I typically don’t write reviews for fast food restaurants because I find that quality can vary greatly, but this KFC really impressed me. When I visited the dri... read more I typically don’t write reviews for fast food restaurants because I find that quality can vary greatly, but this KFC really impressed me. When I visited the drive-thru, the staff member who took my order encouraged me to take my time with the menu, which was a pleasant surprise. The meal I had was the best KFC I’ve enjoyed in years. The chicken was hot and juicy, and the sides were equally satisfying. If I didn’t live in Tennessee, I would definitely make this place a regular stop.

The food was fantastic! However, it would have been better if the staff hadn’t used profanity in both Spanish and English. Thankfully, there weren't any childre... read more The food was fantastic! However, it would have been better if the staff hadn’t used profanity in both Spanish and English. Thankfully, there weren't any children present. On the plus side, the workers were very nice and friendly.

Kfc is my favorite chicken place,.i didnt want to give them 3 stars...but they butchered my entire order.....do i call back andi tell the manager what happened... read more Kfc is my favorite chicken place,.i didnt want to give them 3 stars...but they butchered my entire order.....do i call back andi tell the manager what happened and she apologized and said she would put me on her list and fix it.....so i returned to fix my order the following week and the manager on duty was rude from the jump ....she went to check the list and came back and said i wasnt on it..she was real nasty about it and told me we cant fo anything...to be honest we got two different things ....this caused me to call back twice...so i know i called ...but supposedly i wasnt on the list to fix my order...so i left and did something ive never done before....i called kfc corporate and talked to a lady by the name of Saige.....she listen to my story and sent out a voucher to replace the entire order.....i wanted to give 5 stars because of Saige..but the experience in the drive thru ..once i got to the ordering point in the drive thru i waited for 13 minutes before they took my order...just silence from inside... with the botched order and my encounter with the manager.i could only give 3 stars...Saige gets 5 Stars.,,...people who have the gift of listening are a great asset to employers....Thank you Saige.