Lows - Aberdeenshire

Fish is always good. Very few chippers do good chips but the chips here are the best I've had in a long long time.

Ordered food at 5pm arrived 7.30pm chips were cold and soggy, expect fresh fish in Aberdeen but was awful and batter not any better. I usually order from rose hill chipper but they weren’t doing deliveries so opted for lows berryden never again.

Berryden store) My husband and I would not recommend this chipper. Most of the staff were lovely. One member recommended me some items and we went for the ones suggested. The staff member who handed us our order and took payment had a bad attitude. Didn’t let that get to us as it could have been an off day. Got back to my house to eat our family dinner. My fish supper was okay nothing to complain about. My husband who absolutely hates fish bit into one of his “chicken”? Fillets and it turned out they gave him a mixed combo meal which contained 2 chicken fillets, 2 fish fillets and a medium size portion of chips which we payed £9 for. Nothing more than a little kids meal but for an adult price. My husband was so upset when he realised he was eating fish. We asked for chicken fillets not combo meal this was shocking to me and him. We will not be returning if staff can mess up a simple order and to be honest the food was so average I wouldn’t bother when there’s much better fish and chip shops in Aberdeen. Overrated chipper for the controversies it’s had in the past.

Low 's Westhill has gone downhill in the last few months. The chips, which you 'd hope a chipper could get right, are terrible tiny, greasy, poorly (barely) cooked, loads of 'slivers ' from using small potatoes. Their cost cutting is really obvious now everybody knows costs are up, but the quality of the food has dropped too far. The shop looks tired. Where once someone used to come out to the customer side of the counter to do the customer service thing, now somebody shouts from the back of the counter to see if you 've an order in before sullenly coming round to get an order, finishing the interaction with a grunted 'order 73 ' and going away without even a simple thank you. The overwhelming impression is that customers are just annoyances.

The restaurant needs to properly train their staff on how to cook fries that are not dry and taste like old sticks. Additionally, the portion sizes of the fries are very poor. The prices are too high, which shows greed and is driving customers away. The restaurant should take note of the many negative reviews and address their issues. They need to hire staff with the right skills and attitude. Overall, I would not recommend this place unless you don't mind wasting your money.