Andersons - Aberdeenshire

The service at this restaurant was exceptional. A very friendly and attentive lady took our order promptly. We ordered hot chocolate, tea, and rock buns, which... read more The service at this restaurant was exceptional. A very friendly and attentive lady took our order promptly. We ordered hot chocolate, tea, and rock buns, which were served quickly and efficiently by another staff member. The restaurant was spacious, with ample space between tables, and everything was clean and fresh. After enjoying our snack, another friendly staff member bid us farewell.

My daughter and I went for lunch on Tuesday 27th April. We stood in a queue which is fair enough eventually all details were taken we sat down. It was absolutel... read more My daughter and I went for lunch on Tuesday 27th April. We stood in a queue which is fair enough eventually all details were taken we sat down. It was absolutely freezing then we sat for half an hour waiting for our order to be taken, however employees I think were queuing for there lunch and were given before our order were taken. We were due for an appointment and was very annoyed we had to leave before order was taken. Won’t return . Not paying good money for freezing conditions and sitting around for too long. Pity as place is very nice but if Ross’s can have you seated and eating within 15 mins so could Anderson’s. Not acceptable.

The café is nice, but you have to pass through the store to reach it. The food was tasty, but the ham sandwich was quite plain, with no garnishes or extras. The... read more The café is nice, but you have to pass through the store to reach it. The food was tasty, but the ham sandwich was quite plain, with no garnishes or extras. The soup, however, was delicious, and we appreciated the attentive service from the staff.

Ordered two soups for starters followed by two quiche of the day. Rather dismayed when the “hot” quiche arrived before the soup. Stated to the lad serving that... read more Ordered two soups for starters followed by two quiche of the day. Rather dismayed when the “hot” quiche arrived before the soup. Stated to the lad serving that we were having soup, his reply, yes it’s just coming!!! Needless to say the quiche was not hot when we finished our soup. For two soup, two quiche and one Diet Coke the £30.00 bill was pretty steep. Fabulous woman on the triage though.

We had to wait 40 minutes to be served coffee and it was clear that the waitresses were overwhelmed and understaffed. The staffing levels were not sufficient to... read more We had to wait 40 minutes to be served coffee and it was clear that the waitresses were overwhelmed and understaffed. The staffing levels were not sufficient to meet the needs of the customers.