Royal Massala Tandoori Takeaway

Ordered a Margherita pizza from the Deliveroo app under the name “Freaking Good Pizza” (was unaware that the takeaway actually called Royal Masala Tandoori). Pizza was described as being topped with fresh basil and fresh mozzarella, accompanied with a picture which also showed this to be the case. When it arrived, the pizza bore no resemblance whatsoever to the one I thought I had ordered, to the point where I genuinely believed I had been given the wrong meal. No fresh basil or mozzarella, crust was thick and unpleasantly doughy and the base was almost flavourless. I was also given a portion of chips, which I didn’t order. Literally false advertising, do not recommend.

I deeply regret not reading the reviews before placing my order. I ordered from Just Eat and the food that was delivered was cold. The Tikka Masala curry I received looked nothing like it should - it was not creamy and overly sweet. My naan bread was stale and the mushroom rice was burnt. I called the restaurant to see if they could fix the order or provide me with something different. I was told multiple times that they would rectify the situation on my next order, but I expressed that I would not be ordering from them again and requested that they fix it then. They took my number and said they would call back, but I never heard from them. Just Eat informed me that there was nothing they could do to help. I am now out of £30 and left hungry.

This is by far the worst takeaway experience I have ever had. The food arrived three hours late, and when the driver finally reached my area, he phoned me without apologizing and seemed irritated that he couldn't find my address. After standing in the rain for 15 minutes trying to direct him, I had to meet him five minutes away because he still couldn't find it. The driver made an illegal u-turn in the middle of the road instead of driving around. He was quite intimidating and only gave me my food after I pointed out my address to him. He sat in his car watching me, which made me feel uneasy. The food was poorly made and cheap, and not worth the hassle. I wouldn't recommend ordering from this place, as the driver's behavior was concerning. It's better to go elsewhere for your own safety.

Amazing food! Couldn't have asked for a better curry! Had the Masala green curry with Pilau rice and it was easily one of the nicest dishes ive ever had from a takeaway.

Ordered a saturday night take away. after 2 hours it still hadn't arrived. had to get just eat to chase up a refund for me , never got an apology for the terrible service while i was left hungry. if anyone was thinking of ordering from here i suggest you consider doing something more enjoyable , such as getting diagnosed with an illness or poking yourself in the eye. #royalmasalatandooritakeawayisgash #dontgohere #2hours