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Contribute FeedbackDining experiences at this restaurant have proven to be a mixed bag. Many patrons expressed frustration over slow service and issues with the kitchen, including incorrect orders and overcooked pizzas. A shift to cashless transactions disappointed some customers, who found the QR code ordering system impersonal. While the salad bar received praise for its variety, cleanliness issues and missing items were noted. Although some reveled in the delicious flavors and accommodating staff, others felt the overall service left much to be desired, impacting their enjoyment. Ultimately, the restaurant’s potential is overshadowed by inconsistent service and menu execution.
During my 51 trips around the sun, this is head and shoulders, the worst dining experience I have had. I could go into great detail about this experience, but after loosing the will to live after being subjected and charged through the nose for the pleasure, I'm trying to put it all behind me. I have never frequented Pizza Hut at Aberdeen beach before, and for that I can be thankful. Safe to say , I won't be back to that one, or any other Pizza Hut . Not that they will mind. Im sure the 33 quid I spent on 4 slices of dried buffet pizza at 3pm will not be missed, or be enough to drive Pizza Hut into liquidation. Nor will the abysmal service or this review. I'm only leaving 1 star as default ; because I can't leave a zero star rating, or as preferred, drop a negative number. I'm not a great people person , so I don't actually care if no one else heeds the warning about the shambles masquerading as a restaurant. But do yourselves a favour, stay at home, make a sandwich and donate 30 quid to charity instead.
Card only, so we didn't get to sample the food. Waste of our time going there and we we're told that the card only situation is a corporate decision and affects all Pizza Hut restaurants, so we won't ever be going to any again. The Turkish restaurant next door were happy to take our cash.
Avoid. You wait to be seated and find the table hasn't been cleaned, pizza crumbs still felt. You order and pay via app, wait 5 minutes for your glass to fill, then head to the hot puzza buffet which is practically empty. Had to watch for pizza going out to get any! Honestly was terrible. They couldn't keep up with the customer needs. Felt like I was waiting for it cook constantly and noticed one person in the kitchen only whilst the other 2 did all the running about.
Nice place, friendly staff, great location overlooking the beach and sea. Food was tasty and good value at lunchtime. Look forward to returning.
Great service, staff very friendly. Food was really tasty with a good selection on offer. Premises was clean and well appointed. Great coffee too!