Papa John's - Aberdeen City

Tastes perfect. Very fresh. Arrived in 22 mins from calling!

Nice pizza, screwed up the order, was told I was wrong (even though I had the email confirmation in front of me), pricey, rubbish customer service!

No pizza AND no refund doesn't seem possible does it? I waited 90 mins and then called to cancel, only for the pizza guy to show up 2 hours late anyway acting like nothing was out of the ordinary. When I told him the order was cancelled, he sneakily tried to dump the pizza in my front garden LOL, but grudgingly took it away after I explained why he shouldn't do that. So no pizza. Refund? Not on your life! The coward manager never called me back despite promises to do so, the refund never came, no apology, nothing. Weird. Tried to speak to Papa John's HQ but they just said: not our problem, mate. Crazy right? Please believe me: this is LITERALLY the Worst Pizza Place in the World. Avoid.

I waited for more than an hour and a half for my order, but it still hasn't arrived. I asked to speak to the manager, who promised to contact the driver and call me back. However, 15 minutes later, I still had not received a phone call. I suggest that nobody orders food from this place, as the customer service is poor and the food will likely be cold by the time it arrives.

Order took 75 minutes to arrive. When Store called to chase up the order they couldn't give a time for delivery. When it did arrive the food was cold. When store was called to complain they were rude, arguementative and then hung up