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Attended yesterday for lunch about 1pm. Couple in front of me were taken to their table but the member of staff simply never returned to where I was waiting to be seated. I waited for a few minutes and then a woman came in with her 2 children and after waiting for about 5 minutes the children made a comment about having to wait so long. I agreed and we all left and went to TGIs. In total I waited about 7 minutes and... View all feedback.
I visited the other week with my father and we were served by a young man called Tomek. He was so helpful and professional while also having good banter with us (especially my father) He is a credit to your restaurant. He really brightened our day with his personality. Thank you again Tomek
Having been a regular F&B’s about 10 years ago when I was in my later teenage years, I fell out of love over the years due to changing menus and generally feeling that the food at all F&B chains had gone downhill to the point that this was my first visit in around 6/7 years. Circumstances have changed and now with a family, affordable and child friendly places to eat down Aberdeen beach are few and far between so we decided to give F&Bs a try once again. We went on a Tuesday weekday around lunch time and the restaurant was very quiet, with only 4 or 5 other covers. We were attended to straight away and service throughout was good. There was a set course lunch meal which was very good value for money. I was really glad to see the food was much improved from my last visit all those years ago and more like it had been in the peak years when I was a regular customer. It was a shame really that it wasn’t busy despite the quality/value of the food but I’m sure if they maintain this that word will soon get around. I will definitely return soon.
Excellent food, the chef listened to my special instructions and the food was delivered still hot! Would recommend to anyone
After such a stressful period due to Covid, my flatmates and I decided to go out for dinner and drinks for the first time in a long time! We’re so glad we picked Frankie and Benny's. The atmosphere was lovely, the tables were all clean and distanced comfortably apart. There wasn’t a single thing we could fault the food and drinks were delicious too, just what we’ve come to love about the restaurant! I cannot recommend this place and the brilliant staff there enough all so warm and welcoming. Thank you so much!
We came in for lunch yesterday as a family. Our food was lovely and the customer service we received was first class. The waiter Ellis was polite, friendly and most importantly helpful! We were able to chat too our waiter, which you don't often find in other restaurants which was lovely! During COVID times it's rather difficult too find somewhere that has as much of a positive atmosphere as Frankie and Benny's. This I feel is due to staff like Ellis being so welcoming, attentive and smiley.From the beginning until the very end, we felt welcomed and relaxed by the staff at Frankie and Benny's. Our food was served in good time, with it being hot and delicious. The COVID 19 layout was very good and social distancing was present. Making this restaurant more than safe for anybody who is unsure of where to go! The location is perfect for those who drive as there is free parking and the beach is less than a minute away if you fancy a wee walk after!