Samui Pier - บ่อผุด

Stayed here my last 2 nights as it is close to the airport. Staff are friendly, rooms are big with a nice view. Pool area was a great place just to sit, read a... read more Stayed here my last 2 nights as it is close to the airport. Staff are friendly, rooms are big with a nice view. Pool area was a great place just to sit, read a book and hang out.

Didn’t stay at the hotel but used the Ninja Waterpark. If you have kids, up to teenagers, you should bring them here. They will love it! Fun fun fun! For adults... read more Didn’t stay at the hotel but used the Ninja Waterpark. If you have kids, up to teenagers, you should bring them here. They will love it! Fun fun fun! For adults, you need to look out for David. He is such an inspiration yes, adults can go on the water obstacle course too. I tried. It was difficult for me

Excellent place, the staff and owner make you feel at home. read more Excellent place, the staff and owner make you feel at home.

Excellent location for ferry to kho pangan. Room big and clean. Very basic. Served us well as pass through from Bangkok to kho pangan. Service: 3 read more Excellent location for ferry to kho pangan. Room big and clean. Very basic. Served us well as pass through from Bangkok to kho pangan. Service: 3

I don’t even want to give these people a star. I usually never write a review and not a problematic customer. If I hate something I just don’t ever go back type... read more I don’t even want to give these people a star. I usually never write a review and not a problematic customer. If I hate something I just don’t ever go back type of customer. But these people are greedy and I hope their greedy ruin their business to the ground. 1. There’s no parking closer to the hotel for their customers. It’s street parking if you want to park closer to the hotel. They said we can park at secret garden hotel. But that’s a quite a walk if you have a bunch of things to carry and they do not offer any service to help you carry your things. 2. The rooms were pretty bad. The smell from the sewerage was so bad. I asked to switch rooms. They only switched room for me cuz I was asking for a refund. They switched us to another room. Which, still smells. We had to go to 7/11 and bought bleach to fix the problem. I paid them to fix the problem myself. That’s how bad their service was. 3. The beach was ok. Ninja park was the only thing I’ll have something nice to say about. Fun for kids an adults. Pool was ok. We asked for beach towels and they told us they don’t provide beach towels to guest. But it’s ok to use towels in the room. But saw the wait staffs give some guests beach towels. I’m confused about that. They told us no beach towels available, but they have beach towels available. Ok? 4. Food and drinks are ok. 5. The best was trash. It’s clean. I felt particles in the bed. I don’t know what it was. But it was gross to slept in. Especially, with a toddler. Their bedding was old that it has aging stained on it. They could spend $20 to buy new ones for the guests? 6. No matter what happened, you will never get a refund. Some staffs are great. They really tried to help, but ultimately the owner have the final says. And they felt bad they couldn’t help. We didn’t get our refund. We paid almost $600 and only stayed for less than 24 hours because the room was disgusting and the smell was unbearable. Service: 1