Tavola36 - 大阪市

Worst breakfast experience. Wide selection of bread but the restaurant was not going to refill. Not many choices for other food that also ran out quick and got... read more Worst breakfast experience. Wide selection of bread but the restaurant was not going to refill. Not many choices for other food that also ran out quick and got refilled really slow. Severely understaffed. No one ever came to collect the plates or at least to refill coffee for me. I saw a couple of times others asked waiter for bowls to get some food. Food doesn’t taste good anyway. Waste of time and money. The only thing good probably is the view which I already enjoyed staying with Swissotel on high floor anyway. Strongly advised against having breakfast here unless you insanely love bread and came early. Osaka feeds you well but certainly not Tavola36 whose service and food fell way below standard (even not considering it as a restaurant in a 5-star hotel). Most regrettable meal having travelled 10+ times to Osaka. Expensive for nothing but an unforgettably bad experience that I will be telling others to avoid.

Obviously, they completed a renovation on June 2017. Almost 360 city views are spectacular! It's not a traditional buffet, it's more a hybrid. The fee comes wit... read more Obviously, they completed a renovation on June 2017. Almost 360 city views are spectacular! It's not a traditional buffet, it's more a hybrid. The fee comes with a choice of the main soup and the appetizers and desserts are buffet (i.e. everything you can eat). The selection for me is good and very satisfied.

I don't usually leave bad reviews, but... We booked a late Sunday brunch that would give us an hour for the buffet. The food was really great. However, the staf... read more I don't usually leave bad reviews, but... We booked a late Sunday brunch that would give us an hour for the buffet. The food was really great. However, the staff started taking away the food from the buffet thirty minutes after we had arrived. After my first plate, I went back to get another plate, but the staff started taking the food away right in front of me. I gave up, went back to my table with an empty plate, and told my (Japanese) wife to hurry up and grab what she could if she wanted more. She went and came back and told me this: The foreign staff (maybe 50% of the workers) were taking food away as she was attempting to serve herself like literally taking the platter away as she was preparing to serve herself! The Japanese staff intervened once with the sweets and helped her get what she wanted before everything was taken away. Overall, the buffet is good in terms of food quality, but the foreign staff really don't understand good service outside of a superficial level. My family left the buffet hungry, even though we paid about $50 per person. I want to say it's our fault for booking a bit late, but... then why even let us book thirty minutes before the food is taken away? I also trust my wife, and she said that the foreign staff is extremely poorly trained. This is not Japanese level service. Pretty shameful for a high class hotel to hire such workers.

Went for views only, cant speak about the food but the drinks were perfectly fine. read more Went for views only, cant speak about the food but the drinks were perfectly fine.

Degustation menu was very nice and creative great views over Osaka read more Degustation menu was very nice and creative great views over Osaka