Friendly's - Woburn
Friendly's
Menu
A complete menu of Friendly's from Woburn featuring all 3 dishes and drinks can be found here on the menu.
Friendly's in Boston, MA, is a charming American restaurant where you can enjoy a variety of delicious meals. With an average rating of 2.6 stars, we've received diverse feedback from our visitors. This week, we invite you to join us from 4:30 AM to 10:00 PM. Whether you're dining with a companion or planning a larger celebration, don't forget to call ahead and reserve your table at (617) 561-6478. If you're feeling adventurous and want to savor something different, consider trying Sbarro or Dunkin'. We'd love to hear about your favorite dish, so feel free to share your experience and leave us a review!.
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At this restaurant, customer experiences have plummeted, highlighting a concerning trend of poor service and a lack of attention to detail. Patrons report excessive wait times and unhelpful staff, with staff often more focused on their phones than assisting customers. Menu items frequently run out, leaving guests frustrated and unable to place their orders. Additionally, pricing inconsistencies and dissatisfaction with food quality have left many feeling cheated. With cleanliness issues observed and management seemingly unresponsive, it is evident that significant improvements are necessary to restore this establishment's reputation and ensure a pleasant dining experience.
The staff at the grill was rude! I requested mayo on the side for my friends and some for my burger. The cook said he couldn’t give me any because the burger hadn’t come out yet, and he outright refused to give me mayo for my fries. I ended up paying $23 for a single meal, and they wouldn't accommodate my request! They also refused to issue a refund. You'll definitely find better food elsewhere! Never again! Someone kind from the restaurant contacted me in the comments, and I did manage to follow up, but they never returned my call. It seems like they just responded to make it look like they care, but they really don’t.
I ordered a Reese's Pieces sundae and received a scoop of vanilla ice cream with just a few Reese's Pieces on top. When I pointed out the discrepancy and showed them a picture from their website, I was told that they couldn’t make it that way because the staff wasn’t trained. I ended up paying $7 for a single scoop of vanilla and five pieces of candy. I used to be a big fan of Friendly's, but now it feels like a shadow of its former self.
Ordered a single scoop of ice cream on a cone (x2 for myself and my little daughter $4.39 each. As any parent with a child that ends up wearing her food, I had the lady behind the counter put it in a cup for me. The lady said she had to charge me extra for the cone. That didn’t make much sense to me so I waited for her to ring me up. I thought she said $10.50, but she corrected me and stated $13.50! It was like $2 extra for a paper cup (each! Since I asked for a cup myself too. So $4 more than I wanted to pay . I repeated my order and she again said she charged me extra for the cone. So I told her forget the cup then, just give me the ice cream and cone. Well, she redid the order and I could see why there is a price discrepancy. The single scoop on a cone which she quickly plopped right on top (instead of other ice cream places which try to fill the cone is literally half the size of a single scoop of ice cream in a cup. As expected, bits of ice cream from my daughters cone and my cone were falling to the floor as I was paying (but this wasn’t due to messy eating, it was because the lady didn’t pack the ice cream onto the cone, the ice cream sat loosely on top and the whole thing could have toppled over if we weren’t careful. I wasn’t trying to cheat the system to try to get more ice cream. This was supposed to be a small sweet treat to end the day. Somehow though, at the end of the day, I feel cheated.
Tasteless patty melt and out of other items on the menu. Staff could use some friendly training as well. The burger was good for airport fare.
The guy on the grill is RUDE! I asked for mayo on the side for my Fries and to add Mayo to my burger. He stated the burger didn't come that way and he refused to give me Mayo for my fries. It cost me $23 for a single meal and they refused to make itthe way I asked?!?!?! They also refused me a refund. You'll be treated better eating off the street! Never again! Someone fromfriendly contacted me in the comment. I ATTEMPTED to follow up with them... they never called me back... I can see that theymade the comment to make readers believe they care. They don't.
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Sandwiches
Burger
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