Carvel - Windham
Carvel
Menu
Here you will find the menu of Carvel in Windham. Currently there are 1 menus and beverages on the menu.
Carvel in Windham, NY, is a charming American restaurant that boasts a solid rating of 3.9 stars. Open from 10:00 AM to 7:30 PM, it's the perfect spot to satisfy your cravings. Don't want to miss out? Be sure to reserve your table by calling (518) 734-6543. If you're curious about the menu but feel adventurous, consider checking out nearby alternatives like Ze Windham Wine Bar and Subway. If you've dined here before, we encourage you to share your experience with others by leaving a review!.
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At Carvel, the ice cream delights as expected, showcasing the brand's signature flavors. However, the experience is often marred by inconsistent customer service. While some staff members are friendly and engaging, others, including the owner, have been noted for rudeness and dismissive attitudes towards patrons. Reports of slow service further detract from the overall enjoyment, with communication issues sparking frustration among guests. Although the sweet treats are a highlight, a commitment to improving service etiquette and efficiency could enhance the welcoming atmosphere this beloved establishment aims to provide.
The customer service was disappointing. A young girl attended to us, but when we inquired about the mini-golf activity, she didn’t hear us clearly and responded with "What?" instead of "Excuse me."
The service was terrible! A man I can only assume was the owner was incredibly rude and clearly annoyed that we decided to walk into his establishment. He didn't greet us and only asked if it was all on one order. When we told him no, he then rolled hiseyes. A person in our group asked for sprinkles and he wouldn't put them on stating they wouldn't stick because it was not softserve. I would suggest they clean up the place and learn to control their facial expressions and they might bring in morepositive business.
The service was terrible! The man who I believe was the owner was astonishingly rude and appeared annoyed that we decided to dine at his restaurant. He didn’t even greet us, only asking if our order was complete. When we said it wasn’t, he rolled his eyes. One of my friends requested sprinkles, but he denied her, claiming they wouldn’t stick since it wasn’t soft serve. I suggest they clean up the restaurant and improve their attitude.
The customer service was lacking. A young girl attended to us, and when we asked about the mini golf activity, she didn't quite catch what we said and responded with "WHAT?" instead of saying "Excuse me."
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