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Freddy's Frozen Cust... 420 S Ridge Rd, Wichita, United Stat...
+13162602611
+13162608282
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The restaurant from Wichita offers 61 different meals and drinks on the menu at an average price of $6.5.
In a recent look at a popular fast food establishment, feedback revealed a mix of culinary delight and service challenges. Diners praised the flavorful burgers and fries, with many appreciating the accommodating staff despite the restaurant's busy environment. However, concerns arose over food handling practices and visual cleanliness, with reports of carelessly assembled meals and disorganized dining areas. While some staff offered commendations for their politeness amid chaos, others fell short on customer service etiquette. Overall, the restaurant showcases potential with its food but must improve consistency in both service and cleanliness to enhance the dining experience.
What Eric Burkett likes about Freddy's Frozen Custard:
I tried to order a burger hotdog combo, but they had removed it from their menu. It was a struggle to place my order with the new cashier, who didn't even know they had ever offered such a combo. However, the other cashier was super helpful and helped me place my order. I ended up enjoying my meal. View all feedback.
What Brian Lyday doesn't like about Freddy's Frozen Custard:
I encountered a situation at the restaurant where staff were not following proper food handling protocols, including sweeping near my food and flipping their hair close to my plate. I requested a refund and left the restaurant. It was not a pleasant experience. I hope the staff have proper food handling certification in the future. View all feedback.
This restaurant always delivers delicious food. My top picks are the chili and all-beef hot dog...
I encountered a situation at the restaurant where staff were not following proper food handling...
I tried to order a burger hotdog combo, but they had removed it from their menu. It was a strug...
Burgers were over-salted, but service window was friendly and patient, when I needed to change...
When you have an allergy to a food, they cook everything else sit out front to get cold. Then y...