Casey's 105 Grand Avenue, West Des Moines, U...
+15152777765
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Despite its convenient location, this restaurant has some major customer service issues, with a rude and incompetent store manager causing frustration for patrons. Inconsistent pizza quality can also be a letdown, with one customer receiving the wrong toppings in their order. Additionally, reports of dangerous behavior by employees, such as smoking near flammable propane tanks, are concerning. However, the attached gas station seems to fare much better, offering a wide selection of food, clean facilities, and easy access for customers. Overall, while the restaurant may leave something to be desired, the gas station provides a convenient stop for fuel and snacks.
What Dave O likes about Casey's:
Great gas station for a 1 stop shop. They have a great selection of food for morning and lunch time. The freezers are all stocked well and they keep the shelves filled with products. The pumps are clean and open to get in and out of with no problems. The bathrooms are clean and easy to get in and out of. The driveways are easy to get in and out of. Great store for a fill up and food stop. View all feedback.
What Alishia Glace doesn't like about Casey's:
Nice location with a rude, incompetent store manager. He didn?t mute the phone and talked about me in the background with another person. I chose to cancel my order after dealing with his atrocious idea of customer service. I drove to the location to get my money back and he tried to refund me $18 for a $26 order. I had to ARGUE with these people to get fully refunded and that?s insane to me as a customer. I will not... View all feedback.
Both men's toilets and women are cruel. Not what I expected at Casey. There's a female employee...
Stopped at the store . When leaving i saw one employee leaning against the cage of propane exch...
The cook on 25/21 11:45 p.m.didn't want to cook anything and said to leave it to the next shift...
This store never has any food ready. I have stopped by at different times on different days dur...
Employees in the kitchen blatantly lied to my face about the wait time of food rather than tell...