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Baskin-robbins 1701 Hewitt Dr, Waco, United States
+12542948869
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A comprehensive menu of Baskin-robbins from Waco covering all 4 dishes and drinks can be found here on the food list.
At this restaurant, expectations often clash with reality. Marketed as an "ice cream shop," the limited four-flavor selection, absent of basic vanilla, leaves many disappointed. Service suffers from a lack of engagement, with employees frequently distracted. Customers report frequent shortages, such as missing milk, and subpar product quality, including sour ice cream. While one promotion offers a good cappuccino, confusion over menu items and pricing further detracts from the experience. Although some employees show dedication, a chaotic atmosphere and inconsistent offerings suggest a need for improvement. Overall, many patrons leave feeling underwhelmed and frustrated.
What Emily W likes about Baskin-robbins:
The staff at the restaurant were friendly and hardworking. The cake I ordered was ready in less than 24 hours. The coffee I received was a bit stale but still acceptable. The restaurant only had three employees, one of whom was new. I didn't end up getting ice cream, but they had a great selection available. View all feedback.
What Ana Maria Damian doesn't like about Baskin-robbins:
I would give this restaurant one star. It is advertised as an "ice cream shop," but only offers four flavors, none of which are simple vanilla. The food truck is not due until Tuesday, yet today is Sunday. The employees seem disinterested, often sitting on their phones instead of attending to customers. View all feedback.
The staff at the restaurant were friendly and hardworking. The cake I ordered was ready in less...
I would give this restaurant one star. It is advertised as an "ice cream shop," but only offers...
Note about the picture: Some of the ice cream tubs in the photo are duplicates, but there are m...
Always out of stuff, like milk! I went tonight and got a sundae and my ice cream was SOUR. I ca...
Go to order a hot fudge Sunday but no fudge no cherry??? And this seems to be a regular thing f...