L'ours - Vincennes

Food was amazing, and ambiance particularly nice. The only negative point was the service of the wine accompanying the dishes. I had to wait for quite a while b... read more Food was amazing, and ambiance particularly nice. The only negative point was the service of the wine accompanying the dishes. I had to wait for quite a while before getting my last glass of wine, that was supposed to accompany the dessert, and I had eaten half of my dessert at that point.

We had wanted to visit a Michelin Star restaurant while in Paris and were thrilled with our choice. Each dish was artfully prepared and so delicious. We were al... read more We had wanted to visit a Michelin Star restaurant while in Paris and were thrilled with our choice. Each dish was artfully prepared and so delicious. We were also pleasantly surprised at the amount of food. The service was outstanding making our evening so special.

The restaurant is excellent. Surprising dishes and at the end of the meal you can't eat anything anymore Service: Dine in Meal type: Lunch Food: 5 Service: 5 At... read more The restaurant is excellent. Surprising dishes and at the end of the meal you can't eat anything anymore Service: Dine in Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5

The food was excellent.,Nice decoration.But the service not really professional, need some provment. read more The food was excellent.,Nice decoration.But the service not really professional, need some provment.

We had dinner at this restaurant last night, January 12th. I was waiting for this dinner and dressed elegantly, just like my friend. The decor is very sober (ev... read more We had dinner at this restaurant last night, January 12th. I was waiting for this dinner and dressed elegantly, just like my friend. The decor is very sober (everything is gray , almost depressing. At reception, we were told that there were heating problems (and in Paris, it's -2 degrees in the evening... . Indeed, the room was very cold and I woke up today with a bad cold. Instead of savoring every moment, I waited for the meal to finish to come and warm up at home. All the dishes were lukewarm since the temperature did not allow them to be kept hot. Furthermore, the plates were not heated. I mentioned this to the waiters who actually agreed with me that it was too cold. I asked for a blanket but they didn't have any, so I finished the meal with my coat on (yes, worse than in a fast food restaurant . There is a DIY depot near you, is it too expensive to buy emergency heaters if the heating doesn't work...? The restaurant being half empty, is it too difficult to call the 5-6 couples present in the afternoon to tell them that the heating is not working? 400 euros for two to freeze and be sick the next day... This is unacceptable and I am very disappointed with my experience. I will not recommend this restaurant for this non-existent service and zero customer consideration. We had dinner at this restaurant last night, January 12th. I was waiting for this dinner and dressed elegantly. At reception, we were told that there were heating problems (and in Paris, it's 27F degrees in the evening... . Indeed, the room was very cold and I woke up today with a cold. Instead of savoring every moment, I waited for the meal to finish to come and warm up at home. All the dishes were warm since the temperature did not allow them to be kept hot. Furthermore, the plates were not heated. I mentioned this to the waiters who actually agreed with me that it was too cold. I asked for a blanket but they didn't have any, so I finished the meal with my coat on (yes, worse than in a fast food restaurant . There is a Home Depot near you, is it too expensive to buy emergency heaters if the heating doesn't work...? The restaurant being half empty, is it too difficult to call the 5-6 couples present in the afternoon to tell them that the heating is not working? 400 euros for two to freeze and be sick the next day... This is unacceptable and I am very disappointed with my experience. I will not recommend this restaurant for this non-existent service and zero customer consideration. Food: 1 Service: 1 Atmosphere: 1