Dunkin' - Troy
Dunkin'
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The restaurant from Troy offers 15 different menus and drinks on the menu at an average price of $4.9.
Dunkin' in Troy, NY, is a popular American eatery boasting a diverse menu with a variety of delicious vegetarian options. With an average rating of 3.2 stars, it attracts a steady flow of visitors eager to savor their offerings. This week, Dunkin' welcomes you from 5:00 AM to 8:00 PM. If you'd like to check how busy it is or reserve a table, feel free to call (518) 244-5120. Have you enjoyed a meal here? Share your experience by leaving a review! For more similar dining options, consider exploring Cumberland Farms and Messplus Crab Shack LLC.
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At Dunkin' on Campbell Ave in Troy, customer experiences are mixed, teetering precariously between satisfaction and frustration. Many patrons laud the staff's friendliness but express disappointment over order accuracy and management responsiveness. Complaints about bitter coffee, poor-quality bagels, and miscommunications run rampant. While some appreciate the good coffee when correctly prepared, others recount evenings of unaddressed issues and rude interactions with management. Despite the hard work of employees, persistent service lapses and an overwhelmed atmosphere leave loyal customers contemplating alternatives. A call for improved management is clear as fans of the brand hope for a rejuvenated experience at this location.
The line was a bit long but they moved it pretty well. The staff was very friendly at the window!!
I feel bad for the two workers yesterday, they did the best they could with an extremely long never ending line. They deserve a raise! This Dunkin has been my favorite but the owner management needs to figure something out before all what's left of the employees are gone.
Ordered on the Dunkin app and chose the walk In options, as I didn’t want to get stuck in a drive thru lane on a Saturday. When I arrived and parked, both doors to the store were locked. It was noon and they had not yet even opened the lobby. I had no choice but to get into the drive thru. I waited 10 minutes and only 2 cars in front of me had moved. There were maybe 7 or eight more cars, so I decided to leave without my coffees that I had already paid for. Hopefully I can get my $10 back. Absolutely the worst Dunkin experience I’ve ever had
Very disappointed with costumer service especially finding out the assistant manager was so rude first they should greet the costumer she didn't when I ask where can I stand to put in my order she hush me because she was on headset then she told me Ihad to wait which I didn't have a problem with but when I said hello she dismissed me this was my first visit to this locationher name is Kim I decided to leave because costumer service is important and I didn't feel welcomed so why would we spend ourmoney here
Menu
Bakery & Snacks
Bacon Cheese Rollups$3.0Ham Cheese Rollups$3.0Sandwiches
Grilled Ham Cheese Melt$4.1Retail
K-Cups$9.9Melts
Grilled Cheese Melt$3.7Freshly Made Donuts
$6.9
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