Chuck E. Cheese - Troy
Chuck E. Cheese
Description
Chuck E. Cheese in Troy, MI, is a family-friendly American restaurant known for its fun atmosphere and average rating of 3.3 stars. Open from 11:00 AM to 9:00 PM, it’s the perfect spot for both small gatherings and larger celebrations—just remember to call ahead and reserve your table at (248) 616-0696. Prefer to stay in? You can conveniently order delivery through DoorDash or Uber Eats. Chuck E. Cheese also offers vegetarian options, ensuring there's something for everyone. For similar dining experiences, you might want to explore Dairy Queen (Treat) and Auntie Anne's. If you've enjoyed your time here, don't forget to share your thoughts in a review!.
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Chuck E. Cheese offers a mixed bag of experiences for families. While some patrons praise the cleanliness and friendly staff, others express frustration over long wait times, poor customer service, and high prices. Quality control is also a concern, with reports of minimal character interaction during birthday celebrations and disappointing prize redemption options. Positive memories are overshadowed by incidents of rudeness from management, leading some families to reconsider future visits. Ultimately, while the fun atmosphere and nostalgic pizza draw families in, significant improvements in service and offerings are necessary for a truly enjoyable experience.
Disappointed in the waiting time to make the smallest pizza ever. I ordered a personal pizza and waited almost an hour for the pizza. it was not busy at all! it was also early in the morning! I go and ask for a refund after I noticed that the cook just sweeps and cleaned the kitchen. After asking for repayment, because they obviously forgot about me, they tell me they're coming what was a lie. 10-15 minutes later my summer goes out and I go up and get the smallest pizza in the world and I just think of myself, I waited for an hour?
Anybody saying they were impressed buy the birthday party at the Troy location either works there or they are just lying. First off the party person was nowhere to be found most of the party. Secondly they way overcharged us and tried not giving the things i had already paid for. The kids had fun but i really didnt need to pay for a party for them to do that we could've easily just met up at chuckie cheese. If you insist on an over priced chuckie cheese party I'd recommend choosing a different location
Ken was attentive, courteous and friendly. I purchased the summer special because I had 6 grands. This place was clean,friendly, courteous. The chicken pizzas were GREAT!Thanks to the entire staff.
You see most workers hardly doing anything, while a few of the other workers are busting their butts. Angela is my favorite. She goes above and beyond and I?ve watched her work hard while other workers are just standing around. I like Ken too. He?shardworking and appears to have a smile often. If it weren?t for Angela and Ken, I would probably rate this 3 stars. Angela andKen have made this a pleasant experience. Wish I could say the same for some of the other workers.
My daughter gave her son his 2nd birthday party here and we were not happy at all. Chuck E. Cheese had absolutely minimal interaction with the children, which was really disappointing especially when they were looking forward to dancing with him. Henever showed up when they were singing Happy birthday either. The only reason it got 2 stars was because my grandson enjoyedrunning around all day, other than that I would have given them 1 star. SMH
Menu
Chicken
Chicken Wings
These Types Of Dishes Are Being Served
This restaurant offers dishes containing these ingredients