Head West - Springfield
Menu
The menu of Head West from Springfield includes 30 dishes. On average the dishes or drinks on the menu cost approximately $5.5. You can view the categories on the menu below.
Head West in Springfield, IL is a popular American restaurant with an impressive average rating of 4.3 stars. Operating hours are from 10:00 AM to 9:00 PM. For reservations or takeout orders, contact (217) 726-9202. Enjoy vegetarian options at Head West and explore other dining choices like Mariah's Steakhouse Pasta and Village Tea Room. Share your dining experience and leave a review!.
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Head West has garnered a loyal following for its exceptional sandwiches and welcoming atmosphere. Diners rave about the delicious turkey bacon ranch sub, chicken salad on sweet bread, and indulgent brownies, often citing the reasonable prices and outstanding quality. Many customers enjoy the convenience of ordering ahead, ensuring freshly made meals. While some recent experiences highlighted concerns over service inconsistencies and early closures, the majority of patrons appreciate the friendly and efficient staff. For sub lovers seeking a memorable meal, Head West remains a must-visit destination that consistently delivers on flavor and satisfaction.
I am not familiar with the man who was working on Thursday, December 9th, but he was excellent. I ordered a Turkey, bacon, ranch sub with added pickles and it was the best sandwich I have ever had from HeadWest. He was very friendly and skilled at his job. I hope he reads this review at some point!
Interesting place. Great chicken salad on sweet bread with the basics . They will heat it up for you. We usually have them cut it in half. That 's plenty for us.
I ordered ahead from Head West, and my sandwich was fresh and hot upon arrival—so convenient! Their Reuben sandwich featured a generous portion of corned beef and sauerkraut on fresh rye bread. Definitely the best I've had on their menu!
The staff preparing the sandwiches rushed me, making me repeat my order five times, even though I was the only customer there. When I finally got to the car, I discovered they had forgotten the mac and cheese, which, honestly, I wish I hadn’t ordered in the first place. I'll give this location another chance since it's close to my home, but I've definitely experienced better customer service at other places. I love Head West, but they could improve in a few areas. Also, charging $6 for a small salad that is basically just lettuce feels excessive. One dressing option isn’t sufficient, especially at that price.
We've been fans of Headwest for many years, but our experience tonight may have changed that. We called at 7:45 to confirm that the restaurant was open until 9 PM. However, when we arrived at 8:20, we found it closed because the staff had chosen to shut down early. They refused to reopen to serve us. While we understand that short staffing and unexpected circumstances can happen, it is unacceptable not to adjust operating hours or hire additional staff to ensure proper service. This was incredibly frustrating.
Full Menu
Extras
Head West Brownie$2.0Combos
Half Subs$5.0Soups
Jerk Chicken And Rice$6.3Sandwiches
Roast Beef Cheddar Sandwich$8.0Turkey Provolone Sandwich$8.0Burger
Spicy Black Bean$5.0
More information
QR-code link to the menu
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