Dunkin' - Springfield
Dunkin'
Menu
On this website, you will find the complete menu of Dunkin' from Springfield. Currently, there are 8 meals and drinks available.
Dunkin' in Springfield, MA is a popular American restaurant with a diverse menu and is open from 5:00 AM to 9:00 PM. Call ahead at (413) 731-1859 to reserve a table or place an order through DoorDash for delivery. Vegetarian options are available. If you enjoyed your meal, leave a review and consider trying McDonald's or Burger King for a similar experience.
Images
Feedback
What Eric Arellano dislikes about Dunkin':
Nine times out of ten, the coffee is either burnt, stale, or prepared incorrectly. The customer service is usually poor, and it's uncommon to encounter friendly staff. There is a noticeable lack of professionalism, with employees often speaking about customers within earshot. I’ve been a regular for a long time and can confidently say this is my experience. View all feedback.
This Dunkin' Donuts location has the most disappointing customer service. I live nearby and decided to order delivery through DoorDash after working an overnight shift. Unfortunately, my order was wrong, and when I attempted to reorder, I encountered rudeness from the staff over the phone. I explained that I never received my original order, but I was charged again for the food. The management was also unhelpful and unprofessional, displaying a complete lack of courtesy and customer service skills. I used to visit this location daily for my daughter's favorite hash browns, but after this experience, I will not be going back. Additionally, the quality of the food was subpar, with the hash browns being burnt and clumped together. Overall, this was by far the worst customer service experience I've ever had at a restaurant.
I was never addressed by the staff in the service area. They informed me that they were closed and that it wasn't the right time. It was absolutely terrible! The employees had a really terrible attitude! I would rate it -100/10.
The service offered by the staff is quite disappointing, and there are also serious security concerns.
Menu
More information
QR-Code for the menu
This restaurant offers
Suggested nearby restaurants.
- ★ 3.6 / 5 (5687 reviews)#3 Seafood in Springfield
Tokyo Asian Fusion Sushi Hibachi Steakhouse
Cooley Street 415, 01128 Springfield, US
- ★ 3.0 / 5 (4853 reviews)French Fries Chocolate Chip Cookies
Mcdonald's
Allen Street 1398;1402, 01128 Springfield, US
- ★ 4.4 / 5 (7415 reviews)#10 Seafood in Springfield Salad
Saray Inc
Allen Street 1370;1372;1374, 01128 Springfield, US