Cinnabon - Springfield
Cinnabon
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The restaurant from Springfield offers 28 different dishes and drinks on the menu for an average price of $3.8.
Cinnabon at Springfield Town Center offers a mixed experience, marked by a blend of enthusiastic customer service and significant operational shortcomings. While customers rave about the delicious, fresh buns, frustrations mount over inconsistent hours and service delays. Some have encountered employees neglecting customers during business hours or providing improper food handling, creating concerns about hygiene. However, standout staff members like Nayeni Molina elevate the experience with her exemplary service, leaving a lasting positive impression. Ultimately, Cinnabon’s delectable offerings are overshadowed by a need for improved service consistency and better operational management.
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Was Zunaira Sultana at Cinnabon a mag?
Nayeni Molina made my experience at Cinnabon Springfield Mall an excellent one. She is highly professional, curteous and posses outstanding people skills! I rarely post any reviews, but Nayeni Molina’s amazing customer service compelled me to post a review, as I believe Cinnabon should know how amazing their employee is. My next visit to cinnabon is not going to be for the Cinnabons and the great taste, but for the f... View all feedback.
What Brian A. Becker dislikes about Cinnabon:
Store states it closes at 9pm. Came a little after 8 and they said they were closed. They had a few boxes on the counter but employees ignored the line of people. Zero stars. View all feedback.
Store states it closes at 9pm. Came a little after 8 and they said they were closed. They had a few boxes on the counter but employees ignored the line of people. Zero stars.
They stuck up the middle finger at me and pointed at me after I did nothing and made fun of me
The customer service was lacking, and they wouldn't even provide a complimentary cup of water.
I spoke to the manager about the situation, but she dismissed me without providing any explanation. It's clear that they just wanted to leave for the night. If they're supposed to be open until 8 PM, they should take orders up until that time. The food court and mall were still relatively busy, and a staff member cleaning up even found the situation amusing. I believe there are other places that truly value their customers and their time, as well as provide better service.
They offer daily specials, and the women at the cash register are always helpful.
Full Menu
Featured
Chocolate Frosting Pint$7.9Signature Cream Cheese Frosting Pint$7.9Extras
Side Of Ghirardelli Chocolate Sauce$1.1Side Of Cream Cheese Frosting$1.1Side Of Pecans$1.3Side Of Oreo Pieces$1.1
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