Chipotle Springfield Mall
Chipotle Springfield Mall
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The food was delicious! I love Chipotle; it's one of my favorite restaurants.
This is one of the worst restaurants I've been to. The service was poor, and they charged me extra. When my daughter requested a refund, the manager refused to comply. I only got my money back after I pointed out that the veggie bowl was supposed to come with guacamole. I recommend being cautious when placing your order.
I ordered ahead through the app but ended up waiting a long time for my food. It seemed like they didn't start preparing my order until after the line had cleared. I understand that they can get busy, but having to wait half an hour for my order to be made is just unacceptable.
Ordered an Al Pastor Bowl, and a drink and a bag of chips, I was able to get my food, but they forgot to give me the chips that I paid for. But even still, I love it.