Arby's - Springfield
Arby's
Menu
A complete menu of Arby's from Springfield featuring all 80 dishes and drinks can be found here on the menu.
Arby's in Springfield, MO, is a beloved American fast-food destination, boasting an impressive average rating of 4 stars. Open daily from 10:00 AM to 11:00 PM, it's the perfect spot for satisfying your cravings. Feel free to call (417) 865-9779 for information on the restaurant's busyness or to reserve a table. Prefer to enjoy your meal at home? Conveniently order through DoorDash! With a diverse menu that includes options for vegetarians, there's truly something for everyone at Arby's. If you're looking for similar dining experiences, consider visiting Wendy's or Taco Bell as alternatives. Have you dined with us before? We encourage you to leave a review and share your experience with others!.
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In a recent review of a local Arby's, customer experiences varied widely, showcasing significant challenges in service. Some patrons reported disappointing interactions, particularly with the drive-thru staff, highlighting poor communication and inadequate handling of orders, leading to frustrations over missing items and uncomfortable situations. Conversely, others praised the restaurant’s cleanliness, friendly servers, and quality food, especially the chicken nuggets and roast beef. The ambiance was noted as improved, reflecting efforts to enhance the establishment. While some loyal customers experienced frustrating lapses, the overall potential for a satisfying visit remains evident, emphasizing a need for consistent service excellence.
When I finally received my order and got home, I discovered that my curly fries were missing. Despite being a loyal customer for six years and having visited over 200 times, this negative experience has made me decide not to come back. The customer service was quite poor, and I would like to speak with a district manager or get in touch with the company's office to express my dissatisfaction with the service I received.
My wait for food at this Arby's was typical of every other visit I've had—long. If you're in a rush, it's best to skip the drive-thru here. The curly fries I ordered were the absolute worst I've ever had anywhere; they were small and had an oddly chewy yet crunchy texture. Not appealing at all. I ended up eating them anyway because I was starving. Considering how long I waited, they could have easily prepared a fresh batch of fries. If they were out of the regular ones, they should have informed me when I placed my order, so I could have chosen a different side. I ordered the regular-sized French dip combo, and the only standout part of my experience was that my drink had very little ice, just as I requested. That was a nice touch, as most places either don't understand what "light ice" means or simply don't bother to accommodate.
The food was freshly made, and the drive-thru attendant took my order correctly. I appreciate it!
I'm going to start sharing my experiences with various fast food restaurants in Springfield, Missouri, particularly the ones with terrible service. I stopped by Arby's on Kearney at 10:20 PM and ordered three pies. They informed me they only had two available and that I'd have to wait seven minutes for the third. I agreed to wait, asking for all three to be made fresh. Then, a different employee came over, loudly and aggressively stating that they only had two pies and wouldn’t be making anymore. However, they still had 45 minutes until closing time. On a positive note, a crew member did come out to apologize, and she was very sweet.
This used to be a fantastic spot for a meal, but now my orders are consistently wrong or cold. Additionally, the person at the drive-thru speaks so softly and mumbles, which makes it hard to understand them. It seems like something is off, as they appear to be under the influence of something.
Full Menu
Snack And Save
Ham Sandwiches
Turkey
Dessert
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