Pollo Brasero - Silver Spring
Pollo Brasero
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The restaurant from Silver Spring offers 93 different courses and drinks on the menu at an average price of $5.7.
Pollo Brasero in Silver Spring, MD, is a highly regarded Mexican restaurant with an average rating of 3.7 stars. Diners rave about the delectable menu and inviting atmosphere. Be sure to visit today between 11:00 AM and 9:30 PM—reserve your table in advance by calling (301) 438-2800 to ensure you don’t miss out! For those who prefer dining at home, Pollo Brasero is also available for delivery through DoorDash. This family-friendly eatery is perfect for all ages. If you're seeking similar dining experiences, consider Fuji Japan or Sole D'Italia Restaurant. We’d love to hear about your experience—please leave a review!.
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While this restaurant garners praise for its flavorful chicken, patrons express frustration over the inconsistency in customer service and food quality. Some experiences reveal unwelcoming staff, misleading menu prices, and mediocre food that fails to stand out among competitors. Disappointment in portion sizes and overly salty dishes has prompted customers to reconsider their loyalty. Despite a handful of positive remarks about the chicken's taste, many are left seeking alternatives, indicating a pressing need for improved service and culinary standards to match the expectations set by glowing reviews.
I love this place. Absolutely the best chicken in all of America! ???????? Any other chicken I have will never compare to this place!!
Don?t get me wrong the food was alright but the customer service from the only lady working there was horrid. She was very rude. You don?t throw change at people or give attitude to paying customers. I literally did nothing to deserve that bad treatment. Ihope she gets fired with all these complaints about her customer service. She ruins the vibe in the restaurant. I came beforethis encounter a couple months ago without her being there and it was a better experience. If I see her in that restaurant againI?m not going inside.
Went there after looking at the menu listed here on google maps. The prices are all incorrect. I ordered the family special that comes with one whole chicken, two large sides and two cans of soda for 17.99. I ended up paying $27 and the lady said no drinksare included with this special. Upon bringing up the menu listed she said it 's all wrong and that she did not upload the prices.Never encountered a situation like this. Instead of correcting the situation she proceeded to explain that fixing this falseprices issue is too difficult. I must add that the large sides were not large at all. The lettuce on the salad was bad. Hadholes and brown sections. The chicken was okay but not a lot better than a rotisserie chicken I can get for $6.99 at a grocerystore. Never coming back here for sure.
WORST CUSTOMER SERVICE EVER! The lady who looks like the owner does not appreciate and welcome their customers. Small portions and very unfriendly service. If you just want to come here for the food expect unfriendly service and hesitation towards smallaccommodations. Take your service elsewhere!!!
Menu
Pollo A La Brasa
Chicken Add White Meat$0.5Just Chicken Whole$10.7Just Chicken Half$6.2Just Chicken Quarter$4.3Just Chicken Add White Meat$0.5Empanadas
Argentina Style Empanadas 3 Pcs$7.9
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