Dunkin' - Scranton

#16 - Fast Food - Scranton, Donuts, Coffee & Tea

100 Mulberry St, 18503, Scranton, US, United States

Dishes: 92

+15709637856

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You can call the restaurant via +15709637856

Dunkin'

★ 3.5 / 5 (1990 reviews)

Dunkin’ Donuts has garnered a spectrum of reviews, highlighting both exceptional service and frustrating inconsistencies. Patrons appreciate the friendly staff and delicious food at some locations, often praising the coffee for its accuracy and flavor. However, others express disappointment over incorrect orders and poor food quality, particularly burnt items and improperly made drinks. While long waits and drive-thru challenges deter some customers, those who have positive experiences suggest these Dunkin’ locations prioritize customer satisfaction. Ultimately, dedicated staff members seem to make a significant difference, creating a welcoming atmosphere that keeps loyal customers returning.

Last update: 17.01.2026 from: Kari

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★ 3.5 / 5 from 1990 reviews

Was Audra Johns at Dunkin' a mag?
Travis and Chantel are amazing! Their caramel coconut iced coffee is truly the best. They got me hooked on it, and they created it themselves. If you're looking to try a new coffee, this is the one to try! It tastes just like an almond joy. View all feedback.

What Audra Johns dislikes about Dunkin':
I went there at around 5:20pm on 11/28/21 . I ordered a large hot coffee a small white chocolate hot chocolate they said they no longer do them plus I order a maple bacon croissant and they told me they weren't doing any food items. View all feedback.