Bojangles - Rustburg
Bojangles
Menu
A complete menu of Bojangles from Rustburg featuring all 13 menus and drinks can be found here on the list.
Bojangles in Rustburg, VA, offers a delightful American dining experience, boasting an average rating of 3.5 stars. The restaurant welcomes guests daily from 5:00 AM to 10:00 PM, ensuring you can indulge in your favorite dishes at your convenience. To avoid the rush, consider calling ahead at (434) 821-3344 to reserve your table. Craving something delicious? Enjoy the convenience of ordering from Bojangles through Uber Eats. If you're exploring other similar dining options, don't forget to check out McDonald's and Subway. Have you dined with us before? We’d love to hear from you—leave a review!.
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At this restaurant, recent experiences reveal a concerning decline in food quality and service. Customers report disappointment with the chicken sandwich, describing it as dry and overcooked, accompanied by similarly lackluster fries. The high prices further exacerbate the dissatisfaction, with many feeling the offerings do not match the visual appeal advertised. Service issues have also been highlighted, including extensive wait times at the drive-thru, where orders took far too long to process. While some diners noted positive interactions with staff, the overall consensus suggests a need for improvement to restore the restaurant's former reputation.
This restaurant is terrible. It took 10 minutes to place an order at the drive-thru. I had to speak to three employees before they finally took my order. After that, I had to wait another 15 minutes for my food.
I hadn't been to a Bojangles since my college days in 2000, so it was exciting to try out this restaurant after 20 years! I decided to order the chicken tenders.
I’ve never had an experience like this at Bojangles before. I arrived at 2:11 pm and ordered 20 pieces of chicken. When I was asked to pull forward and wait, I thought that was fine. After about 20 minutes, an employee came over and told us they had just dropped fresh chicken, so it would take another 20 minutes. I saw around 12 orders get served before mine. I finally received my food at 2:50 pm, and it took an additional 7 minutes to get a receipt. I was in the drive-thru for a total of 39 minutes.
Overall, I like Bojangles, but this particular location falls short. The staff are friendly, but accuracy and speed are not their strong points. I waited over 10 minutes for a biscuit that I never received. Maybe it would have eventually come out, but after waiting 5 minutes at the window and then being moved up only to wait another 5 minutes, I had to choose between continuing to wait for one biscuit or being on time for my destination. I could have baked a biscuit in the time it took to wait, as they don’t take that long to cook. They also didn’t have large drink cups available. If you’re looking to sit down and have your snack made fresh, this is your spot. Again, the staff were friendly, just not efficient.
Menu
Soft Drinks
This restaurant offers dishes containing these ingredients
Chicken Dishes
Side Dishes
Sauces
More information
QR-Code for the menu
This restaurant offers
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