Boston Market - Rochester

What Jalon Moore likes about Boston Market:
Erin is an outstanding manager at this restaurant, exhibiting professionalism and a customer-focused approach. She prioritizes customer satisfaction and consistently delivers excellent meals at reasonable prices. The establishment is exceptionally well-managed, and Erin serves as a great role model for her staff. I plan to make this restaurant my go-to dinner spot. Keep up the fantastic work, Erin and team! View all feedback.

What Barbara Buckridge doesn't like about Boston Market:
Update: just about a month after, still no refund even after finally talking to a store manager.Did an online order almost 2 weeks ago. We went to pick up the food to be told they don't have some of what we ordered. We still were charged for the food we did not receive. The manager told us he would refund us for the food we did not receive. I have called a few times about the refund, but have yet to get a call back.... View all feedback.